L1 Help Desk Engineer

IT Help Desk SupportThe IT Help Desk role is essential to IT Services, serving as the first point of contact for most business technology needs. The ideal candidate should possess strong technical skills, professionalism, and initiative to resolve issues efficiently, escalating when necessary. Excellent business communication skills are crucial. This role...

Job DescriptionWe are looking for a Help Desk Coordinator who can provide exceptional technical support and expertise to our staff. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our computer systems and networks.Your primary responsibilities will include:Providing technical assistance to staff members via phone,...

We are seeking an experienced Technical Help Desk Expert to join our team.Job SummaryThe successful candidate will be responsible for providing technical assistance to business users, troubleshooting hardware and software issues, and maintaining the health of workstations at various sites.Responsibilities:Provide technical support to business users via...

Job RequirementsTo be successful in this role, you will need:Qualifications:Diploma in IT or related fields.ITIL Foundation certification.Additional certifications like N+, A+, ICDL, CCNA are advantageous.Experience:Minimum of 3 years in IT support services.Skills:Experience with service desk systems.Strong troubleshooting and hardware maintenance...

**Job Summary:**We are looking for a skilled Technical Support Engineer to provide exceptional customer service and technical support. The successful candidate will have strong communication skills and the ability to work effectively in a team environment.Key Responsibilities:Assist sales teams during pre-sales meetings and conduct demos as requiredProvide...

Role: End User Computing (Desktop Analyst) L1-Onsite servicesExperience/Skills:2-4 years of experience in Onsite supportKnowledge and experience with Windows 7 OSManage Desktop Devices (hardware, software, and connectivity) incidents through to resolutionManage IMAC and desk side support servicesManage hardware and software break-fix services for laptops and...

About the RoleThis is an exciting opportunity for a highly motivated individual to join our team as a Call Centre Agent. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving customer issues in a professional and timely manner.Key Performance Indicators:First Call Resolution...

Job Summary: We are seeking a highly motivated and organized Guest Services Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service to our guests, while also supporting our team with administrative tasks.The ideal candidate will have excellent communication and organizational skills, with the ability to...

Job Title: Help Desk RepresentativeThis is an exciting opportunity to join our dynamic team as a Help Desk Representative. As a key member of our support team, you will be responsible for responding to customer inquiries and resolving issues in a professional and timely manner.You will work closely with our guests to understand their needs and provide...

About the RoleThis is an exciting opportunity to join our team as a Customer Service Representative, providing exceptional service to our guests and ensuring their stay with us is truly memorable.As a key member of our front desk team, you will be responsible for welcoming guests, checking them in and out, and handling all aspects of their stay, from room...