Reservation Specialist

2 days ago


Muscat, Muscat, Oman MTS Incoming, S.L.U. Full time

As a key member of our team, you will be responsible for ensuring seamless customer experiences through efficient reservation management. You will maintain accurate records in our system, follow up on payments, and reconfirm bookings with suppliers to guarantee a smooth operation.

You will provide excellent communication skills, attending to client and supplier inquiries, and offer suitable alternatives when original requests are not available. Your ability to work under pressure and adapt to a multicultural environment will be valuable assets in this role.

We are seeking an organized and detail-oriented individual with strong knowledge in reservation systems and experience in the Destination Management/Tourism industry or similar. Fluency in Russian is required, and proficiency in English is essential for effective communication.

Responsibilities include processing bookings, cancellations, and amendments, liaising with Contracting and Operations departments, and maintaining respectful and positive communication with clients and colleagues alike. If you are a motivated professional with excellent organizational skills and a passion for delivering exceptional customer service, we encourage you to apply.



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