Hotel Reservations Specialist

Mandarin Oriental Hotel Group Limited is a renowned owner and operator of luxurious hotels, resorts, and residences around the world.We are committed to delivering exceptional guest experiences through distinctive design, luxury amenities, and a strong sense of place.Our mission is to provide 21st-century luxury with oriental charm, making every stay...

We are seeking a highly skilled and experienced Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of our Reservations department, you will play a critical role in maximizing occupancy and yield while providing exceptional guest service.The successful candidate will have a solid understanding of the hospitality industry,...

Mandarin Oriental, a leader in luxury hospitality, seeks a skilled Reservation Agent to join our team in Muscat. This role offers a unique opportunity to work in a world-class hotel environment and develop your skills in customer service, revenue management, and hotel operations.Key ResponsibilitiesGeneral:Understand and adhere to all company and hotel...

Job SummaryWe are seeking an experienced Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office department, you will be responsible for handling reservations, ensuring seamless guest experiences, and driving revenue growth.

We are looking for a highly motivated and experienced Reservations and Front Office Expert to join our team at Mandarin Oriental Hotel Group Limited.The successful candidate will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service and personalized attention.Main ResponsibilitiesThe Reservations and...

Company OverviewMandarin Oriental Hotel Group is a leading global hospitality brand renowned for its luxurious hotels, resorts, and residences. Our company provides exceptional experiences to guests through distinctive design, luxurious amenities, and outstanding service.

Key ResponsibilitiesManage daily reservations operations, ensuring accuracy and efficiency in data entry and communication with guests and internal teams.Sell hotel rooms via telephone and correspondence, providing excellent customer service and resolving any issues promptly.Stay up-to-date on room rates, types, and hotel promotions to effectively upsell and...

Mandarin Oriental Hotel Group is a leading hospitality company that owns and operates luxury hotels, resorts, and residences worldwide.Job SummaryWe are seeking an experienced Reservation Agent to join our team in Muscat. The successful candidate will be responsible for handling reservations, answering phone inquiries, and ensuring seamless guest...

The Mandarin Oriental Hotel Group is a renowned owner and operator of luxurious hotels, resorts, and residences worldwide. As a key member of our team, you will be responsible for ensuring the smooth operation of our reservations department.Job DescriptionWe are seeking an experienced Reservation Agent to join our team in Muscat. The successful candidate...

**Department Head: Reservations Manager**We are seeking a highly skilled and experienced Reservations Manager to lead our reservations department at an ultra-luxury resort. This is a key role in the hospitality industry, recognized globally for its exceptional service.The successful candidate will work closely with the Revenue Manager and Director of Sales &...

We are looking for an experienced Reservation Agent to join our team at the Mandarin Oriental Hotel Group in Muscat, Oman. This is an exciting opportunity to work in a world-class hotel environment and contribute to the success of our reservations department.Key AccountabilitiesGeneral:Provide exceptional customer service to internal and external...

Mandarin Oriental Hotel Group is a leader in the hospitality industry, offering luxurious experiences to its guests worldwide. As a Reservation Agent, you will play a critical role in delivering exceptional guest services and driving business results.Primary Responsibilities:Manage reservations, including telephone inquiries and correspondence.Ensure...

The Mandarin Oriental Hotel Group is seeking a skilled Reservation Agent to join our team in Muscat. As a key member of our front desk team, you will be responsible for handling reservations, responding to guest inquiries, and providing exceptional customer service.Essential Responsibilities:Process reservations and respond to guest inquiries in a timely and...

As a key member of our team, you will be responsible for ensuring seamless customer experiences through efficient reservation management. You will maintain accurate records in our system, follow up on payments, and reconfirm bookings with suppliers to guarantee a smooth operation.You will provide excellent communication skills, attending to client and...

ResponsibilitiesSchedule appointments and confirm services with guests.Update the reservations list and inform providers of changes.Check in guests, confirm names, and provide an orientation.Promote and sell spa services.Manage bank, process payments, and balance receipts.Maintain a safe work environment and adhere to company policies.

Required Skills and Qualifications2+ years of experience in a similar role within the hospitality industry.Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.Proven track record of delivering exceptional customer service and meeting or exceeding sales targets.Strong organizational and...

ResponsibilitiesMaintain proper and safe condition of all Plant, Plant Rooms, Equipment, and Work areas.Comply with all Fire, Life, Health, and Safety Standards.Be conversant with the Hotel Emergency Procedures.

Job DescriptionThe ideal candidate will have a strong background in revenue management, with a proven track record of success in optimizing total hotel revenue. You will be responsible for conducting market analysis, determining optimal rates and segmentation, and applying dynamic pricing and forecasting techniques to meet revenue targets. Additionally, you...

Mandarin Oriental Hotel Group Limited is a renowned leader in the hospitality industry, dedicated to delivering exceptional guest experiences and unforgettable moments. As a Reservation Agent, you will be the first point of contact for guests, setting the tone for their stay with our hotel.Located in a prime beachfront location, Mandarin Oriental, Muscat...

Key QualificationsTo be considered for this role, you must possess the following qualifications and skills:Education:Degree in Hospitality, Food and Beverage Management, or a related field.Experience:At least 2 years of experience in a similar role, preferably in a luxury hotel setting.Skills:Excellent communication and interpersonal skills.Ability to work...