IT Support Specialist

9 hours ago


Muscat, Muscat, Oman Prysmian Full time

Job Description:

  • This is a technical role where you will be responsible for providing first-line support to network devices, computer systems, and other IT infrastructure.
  • You will also be required to troubleshoot and resolve hardware and software issues, as well as perform preventative maintenance tasks.
  • In addition, you will assist in the setup and configuration of new equipment, including PCs, printers, and industrial PCs.
  • Furthermore, you will be responsible for handling user inquiries and requests for assistance with all PC-related problems or queries.
  • You will work closely with other teams to ensure that IS assets are properly maintained and upgraded.
  • Excellent communication skills are essential for this role, as you will need to communicate technical information to both business and non-business users.

Qualifications:

  • Bachelor's degree in Computer Science or Information Technology.
  • IT certification (e.g. ITIL, CCNA) is preferred but not required.


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