Technical Support Engineer

21 hours ago


Muscat, Muscat, Oman TAT IT Technolgies Full time

About the Role:

This position involves providing technical support for desktop-related issues, ensuring seamless operations and high-quality deliverables. The successful candidate will have hands-on experience in deploying Windows OS images, troubleshooting hardware and software problems, and supporting the replacement of old desktops and TFT monitors with new ones.

Main Accountabilities:

  1. Replace storage devices of faulty desktops.
  2. Rebuild Windows OS.
  3. Install necessary software and drivers.
  4. Replace faulty desktops/monitors.
  5. Coordinate with all IT sections on machine reporting status.

Requirements:

  • A graduate degree in Computer Science, Information Systems, or equivalent IT disciplines.
  • At least 2 years of experience in desktop technical support.
  • Strong analytical, planning, implementation, and time management skills.

What We Offer:

We provide a comprehensive benefits package, including opportunities for professional growth and development in a dynamic and supportive work environment.



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