
Technical Support Engineer
23 hours ago
About the Role:
This position involves providing technical support for desktop-related issues, ensuring seamless operations and high-quality deliverables. The successful candidate will have hands-on experience in deploying Windows OS images, troubleshooting hardware and software problems, and supporting the replacement of old desktops and TFT monitors with new ones.
Main Accountabilities:
- Replace storage devices of faulty desktops.
- Rebuild Windows OS.
- Install necessary software and drivers.
- Replace faulty desktops/monitors.
- Coordinate with all IT sections on machine reporting status.
Requirements:
- A graduate degree in Computer Science, Information Systems, or equivalent IT disciplines.
- At least 2 years of experience in desktop technical support.
- Strong analytical, planning, implementation, and time management skills.
What We Offer:
We provide a comprehensive benefits package, including opportunities for professional growth and development in a dynamic and supportive work environment.
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