Guest Services Coordinator

1 week ago


Muscat, Muscat, Oman 21c Museum Hotels Full time

Are you passionate about delivering exceptional experiences? Do you thrive in fast-paced environments? Join us as our Duty Manager and be part of a dynamic team that drives success through innovation and collaboration.

Responsibilities
  • VIP Room Preparation: Coordinate with Housekeeping and F&B to ensure VIP rooms are ready for guests.
  • Shift Management: Take charge of your shift, supporting your team and addressing any issues that arise.
  • Guest Communication: Register and process check-ins for all arrivals, maintaining excellent communication with guests throughout their stay.
  • Cashiering and Settlement: Manage cashiering duties, foreign exchange transactions, and night audits tasks, settling accounts upon guests' departure.
  • Reservations and Guest Service: Handle walk-in counter reservations, process call-in reservations, and provide exceptional service to guests.

We're committed to providing opportunities for growth and development, helping you achieve your career goals within our organization.



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