Reservations and Guest Services Agent

Job DescriptionThe Reservation Agent role involves coordinating with guests, travel agents, and other stakeholders to manage room bookings and ensure a seamless stay experience.Responsibilities:Communication: To effectively communicate with guests, travel agents, and other stakeholders regarding room bookings and changes.Room Allocation: To allocate rooms to...

Job OverviewAs a Reservation Agent, you will be the primary point of contact for guests and travel agents, responsible for managing reservations, guest inquiries, and providing exceptional service.Key ResponsibilitiesManage reservations, including room allocations, cancellations, and amendments.Process guest requests, such as special amenities and...

Job DescriptionThe Reservation Agent is a key member of our front office team, responsible for managing reservations, handling guest inquiries, and providing exceptional service to our guests. This role requires strong communication and organizational skills, as well as the ability to work effectively under pressure.Key ResponsibilitiesManage and coordinate...

Job SummaryThe Reservation Agent is responsible for efficiently processing reservation inquiries made by phone, fax, or email. The ideal candidate should have excellent communication skills and be able to provide a professional service at all times.Key Responsibilities:Sales and Revenue Generation: To convert reservation inquiries into sales opportunities...

Responsibilities• Manage all aspects of guest reservation services, ensuring accurate and timely processing of requests.• Collaborate with the Revenue & Reservations Manager to optimize occupancy and revenue growth.• Develop and maintain knowledge of hotel policies, procedures, and services to provide exceptional guest experiences.• Foster positive...

Are you passionate about delivering exceptional experiences? Do you thrive in fast-paced environments? Join us as our Duty Manager and be part of a dynamic team that drives success through innovation and collaboration.ResponsibilitiesVIP Room Preparation: Coordinate with Housekeeping and F&B to ensure VIP rooms are ready for guests.Shift Management: Take...

Company OverviewAlila Hotels is a luxury hotel chain known for its exceptional service, stunning architecture, and breathtaking locations. We are committed to delivering unforgettable experiences to our guests and strive to exceed their expectations at every turn.Role and ResponsibilitiesManage and coordinate reservations, including check-in and check-out...

**Department Head: Reservations Manager**We are seeking a highly skilled and experienced Reservations Manager to lead our reservations department at an ultra-luxury resort. This is a key role in the hospitality industry, recognized globally for its exceptional service.The successful candidate will work closely with the Revenue Manager and Director of Sales &...

We are seeking an experienced Spa Receptionist who can work effectively in a team environment, maintain accurate records, and provide exceptional customer service to our guests.About the JobThis is a fantastic opportunity to join our team as a Customer Service Agent Spa, where you will be responsible for handling guest inquiries, resolving issues, and...

Job SummaryThe Reservation Agent plays a critical role in ensuring the smooth operation of our hotel's front office. This includes managing reservations, handling guest inquiries, and providing top-notch service to our guests.ResponsibilitiesManage and coordinate reservations, including check-in and check-out procedures.Process and respond to guest...

About the RoleWe are seeking an experienced Reservation Agent to join our team at Hyatt. As a key member of our front desk team, you will be responsible for managing guest reservations and providing exceptional customer service.Responsibilities:Reservations Management: To receive, process, and confirm room reservations made by clients over the phone,...

Our Customer Service Agent Spa is responsible for providing exceptional service to our guests, responding to their needs and resolving any issues that may arise during their stay.About the JobWe are looking for a highly skilled Reception and Reservation Specialist who can manage guest arrivals and departures, handle reservations and cancellations, and...

ResponsibilitiesSchedule appointments and confirm services with guests.Update the reservations list and inform providers of changes.Check in guests, confirm names, and provide an orientation.Promote and sell spa services.Manage bank, process payments, and balance receipts.Maintain a safe work environment and adhere to company policies.

About UsMandarin Oriental Hotel Group is one of the world's most luxurious hotel brands, offering exceptional service and unforgettable experiences in prime destinations around the globe.We are currently seeking a skilled Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for...

Job SummarySchedule services for individuals and groups using reservations software. Confirm appointments with guests, answer questions about available services, and update the reservations list throughout the day.Inform providers of last-minute changes, resolve scheduling issues, and work with supervisors to find solutions. Check in guests, confirm names,...

As a Spa Services Coordinator with Marriott International, you will play a vital role in ensuring seamless service delivery to our discerning guests.About the JobWe are seeking an experienced Front Desk Representative who can provide exceptional customer service and handle guest requests in a timely and professional manner.Schedule services for individuals...

Job OverviewAt Marriott International, we are seeking a highly skilled Spa Service Coordinator to join our team. As a key member of our spa team, you will be responsible for scheduling services, confirming appointments, and ensuring a seamless experience for our guests.Key Responsibilities:Schedule services for individuals and large groups using our advanced...

Job SummaryWe are seeking a Customer Service Representative - Spa to join our team at Marriott International. As a key member of our spa team, you will provide exceptional customer service, ensure efficient operations, and promote luxury experiences for our guests.Key Responsibilities:Schedule services for individuals and large groups using our advanced...

RequirementsTo be successful in this role, you will need to possess excellent communication skills, attention to detail, and the ability to work well under pressure.Key Skills:Communication: Excellent verbal and written communication skills.Attention to Detail: High level of accuracy and attention to detail when processing reservations and managing guest...

We are seeking a highly motivated and experienced Luxury Service Manager to join the team at Sirj Lounge, Grand Hyatt Muscat. Key responsibilities include:Developing and implementing strategies to drive revenue growth and improve guest satisfaction.Leading and motivating the team to achieve exceptional results.Maintaining high standards of quality and...