Guest Services Agent

Job Summary:Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.You Will Be Responsible For:Welcoming and...

We are seeking an experienced Spa Receptionist who can work effectively in a team environment, maintain accurate records, and provide exceptional customer service to our guests.About the JobThis is a fantastic opportunity to join our team as a Customer Service Agent Spa, where you will be responsible for handling guest inquiries, resolving issues, and...

About UsMandarin Oriental Hotel Group is one of the world's most luxurious hotel brands, offering exceptional service and unforgettable experiences in prime destinations around the globe.We are currently seeking a skilled Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for...

Company OverviewAlila Hotels is a luxury hotel chain known for its exceptional service, stunning architecture, and breathtaking locations. We are committed to delivering unforgettable experiences to our guests and strive to exceed their expectations at every turn.Role and ResponsibilitiesManage and coordinate reservations, including check-in and check-out...

Responsibilities• Manage all aspects of guest reservation services, ensuring accurate and timely processing of requests.• Collaborate with the Revenue & Reservations Manager to optimize occupancy and revenue growth.• Develop and maintain knowledge of hotel policies, procedures, and services to provide exceptional guest experiences.• Foster positive...

Are you passionate about delivering exceptional experiences? Do you thrive in fast-paced environments? Join us as our Duty Manager and be part of a dynamic team that drives success through innovation and collaboration.ResponsibilitiesVIP Room Preparation: Coordinate with Housekeeping and F&B to ensure VIP rooms are ready for guests.Shift Management: Take...

We are seeking a highly motivated and experienced Luxury Service Manager to join the team at Sirj Lounge, Grand Hyatt Muscat. Key responsibilities include:Developing and implementing strategies to drive revenue growth and improve guest satisfaction.Leading and motivating the team to achieve exceptional results.Maintaining high standards of quality and...

We are looking for a motivated and enthusiastic Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.Your Key Responsibilities Will Include:Welcoming and processing guest arrivals...

Job OverviewAs a Reservation Agent, you will be the primary point of contact for guests and travel agents, responsible for managing reservations, guest inquiries, and providing exceptional service.Key ResponsibilitiesManage reservations, including room allocations, cancellations, and amendments.Process guest requests, such as special amenities and...

We are seeking a Night Supervisor to join our team at the Mandarin Oriental Hotel Group. This is an exciting opportunity for a skilled and experienced professional to take on a leadership role and contribute to the success of our hotel.About the Role:Oversee the night shift operations to ensure seamless guest satisfactionProvide leadership and guidance to...

Job DescriptionThe Reservation Agent is a key member of our front office team, responsible for managing reservations, handling guest inquiries, and providing exceptional service to our guests. This role requires strong communication and organizational skills, as well as the ability to work effectively under pressure.Key ResponsibilitiesManage and coordinate...

Our Customer Service Agent Spa is responsible for providing exceptional service to our guests, responding to their needs and resolving any issues that may arise during their stay.About the JobWe are looking for a highly skilled Reception and Reservation Specialist who can manage guest arrivals and departures, handle reservations and cancellations, and...

Job SummaryThe Reservation Agent plays a critical role in ensuring the smooth operation of our hotel's front office. This includes managing reservations, handling guest inquiries, and providing top-notch service to our guests.ResponsibilitiesManage and coordinate reservations, including check-in and check-out procedures.Process and respond to guest...

**Job Title:**Guest Service Support Expert**Job Summary:**Provide exceptional service to our guests, support food and beverage operations, and collaborate with colleagues to deliver seamless service.**Responsibilities:**Deliver warm and welcoming service to all guests.Support food and beverage operations, including setting tables and serving food and...

About Our TeamWe are a team of dedicated professionals who are passionate about delivering exceptional service to our guests. We believe in fostering a positive and inclusive work environment that encourages creativity, innovation, and collaboration.Our CultureWe value diversity, equity, and inclusion in all aspects of our business. We strive to create a...

Key ResponsibilitiesGeneral: Understand and comply with all corporate and hotel policies, procedures, and standard operating practices.Departmental:Create memorable moments for guests through exceptional service and proactive support.Perform front office duties, including check-in, check-out, credit card handling, complaint resolution, and guest relation...

About the RoleWe are seeking an experienced Reservation Agent to join our team at Hyatt. As a key member of our front desk team, you will be responsible for managing guest reservations and providing exceptional customer service.Responsibilities:Reservations Management: To receive, process, and confirm room reservations made by clients over the phone,...

About UsThe Ritz-Carlton, a global leader in luxury hospitality, is committed to delivering exceptional guest experiences. We are proud of our reputation as a global brand leader in luxury hospitality and strive to exceed our guests' expectations every time they stay with us. Our employees are the heart of our business, and we are committed to providing them...

Mandarin Oriental, a renowned luxury hotel group, is seeking an exceptional Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for providing world-class service to our guests while maintaining the highest standards of hospitality.The successful candidate will have excellent...

About the RoleThe Care Centre - Agent is a vital member of our customer service team, responsible for delivering exceptional support to our clients. This role involves responding to incoming calls, providing information and solutions to customers' queries, and ensuring that all interactions are conducted with the highest standards of professionalism.Main...