Guest Service Representative

Responsibilities• Manage all aspects of guest reservation services, ensuring accurate and timely processing of requests.• Collaborate with the Revenue & Reservations Manager to optimize occupancy and revenue growth.• Develop and maintain knowledge of hotel policies, procedures, and services to provide exceptional guest experiences.• Foster positive...

Job SummaryWe are seeking a Customer Service Representative - Spa to join our team at Marriott International. As a key member of our spa team, you will provide exceptional customer service, ensure efficient operations, and promote luxury experiences for our guests.Key Responsibilities:Schedule services for individuals and large groups using our advanced...

Are you passionate about delivering exceptional experiences? Do you thrive in fast-paced environments? Join us as our Duty Manager and be part of a dynamic team that drives success through innovation and collaboration.ResponsibilitiesVIP Room Preparation: Coordinate with Housekeeping and F&B to ensure VIP rooms are ready for guests.Shift Management: Take...

We are seeking a highly motivated and experienced Luxury Service Manager to join the team at Sirj Lounge, Grand Hyatt Muscat. Key responsibilities include:Developing and implementing strategies to drive revenue growth and improve guest satisfaction.Leading and motivating the team to achieve exceptional results.Maintaining high standards of quality and...

As a Spa Services Coordinator with Marriott International, you will play a vital role in ensuring seamless service delivery to our discerning guests.About the JobWe are seeking an experienced Front Desk Representative who can provide exceptional customer service and handle guest requests in a timely and professional manner.Schedule services for individuals...

We are looking for a motivated and enthusiastic Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.Your Key Responsibilities Will Include:Welcoming and processing guest arrivals...

About UsWe are a bustling restaurant located in a vibrant city. Our mission is to provide exceptional dining experiences for our guests. As a Waiter/Waitress, you will play a crucial role in achieving this goal by providing top-notch service and creating a warm and welcoming atmosphere. Your responsibilities will include taking orders, serving food and...

Job Summary:Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.You Will Be Responsible For:Welcoming and...

Job DescriptionThe Reservation Agent role involves coordinating with guests, travel agents, and other stakeholders to manage room bookings and ensure a seamless stay experience.Responsibilities:Communication: To effectively communicate with guests, travel agents, and other stakeholders regarding room bookings and changes.Room Allocation: To allocate rooms to...

We are seeking a Night Supervisor to join our team at the Mandarin Oriental Hotel Group. This is an exciting opportunity for a skilled and experienced professional to take on a leadership role and contribute to the success of our hotel.About the Role:Oversee the night shift operations to ensure seamless guest satisfactionProvide leadership and guidance to...

Job Description:The Sales Associate will be responsible for representing the Apparel Group brand by maximizing sales within the store through exceptional customer service and retail experience.Key Responsibilities include: CUSTOMER SERVICEGreet customers and assist in selecting the right product.Convert window shoppers to ultimate buyers.Promote the Club...

About UsMandarin Oriental Hotel Group is one of the world's most luxurious hotel brands, offering exceptional service and unforgettable experiences in prime destinations around the globe.We are currently seeking a skilled Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for...

Our Customer Service Agent Spa is responsible for providing exceptional service to our guests, responding to their needs and resolving any issues that may arise during their stay.About the JobWe are looking for a highly skilled Reception and Reservation Specialist who can manage guest arrivals and departures, handle reservations and cancellations, and...

**Job Title:**Guest Service Support Expert**Job Summary:**Provide exceptional service to our guests, support food and beverage operations, and collaborate with colleagues to deliver seamless service.**Responsibilities:**Deliver warm and welcoming service to all guests.Support food and beverage operations, including setting tables and serving food and...

About Our TeamWe are a team of dedicated professionals who are passionate about delivering exceptional service to our guests. We believe in fostering a positive and inclusive work environment that encourages creativity, innovation, and collaboration.Our CultureWe value diversity, equity, and inclusion in all aspects of our business. We strive to create a...

Key ResponsibilitiesGeneral: Understand and comply with all corporate and hotel policies, procedures, and standard operating practices.Departmental:Create memorable moments for guests through exceptional service and proactive support.Perform front office duties, including check-in, check-out, credit card handling, complaint resolution, and guest relation...

Key ResponsibilitiesSchedule appointments, confirm services, and manage reservations using our software system.Ensure accurate communication with guests, providers, and supervisors to resolve scheduling issues.Provide exceptional customer service, check in guests, and offer a warm welcome.Process payments, manage bank, and maintain a secure working...

About UsThe Ritz-Carlton, a global leader in luxury hospitality, is committed to delivering exceptional guest experiences. We are proud of our reputation as a global brand leader in luxury hospitality and strive to exceed our guests' expectations every time they stay with us. Our employees are the heart of our business, and we are committed to providing them...

Job OverviewMuscat Hospitality Academy is seeking a skilled professional to teach the Hotel Professional Program by the VET by EHL (Ecole Hotelier Lausanne). The ideal candidate must possess strong attention to detail, excellent communication skills, and extensive knowledge of the hospitality industry.Key ResponsibilitiesDeliver training programs in Front...

About the RoleWe are seeking an experienced Reservation Agent to join our team at Hyatt. As a key member of our front desk team, you will be responsible for managing guest reservations and providing exceptional customer service.Responsibilities:Reservations Management: To receive, process, and confirm room reservations made by clients over the phone,...