Hospitality Expert

About the Role

We are seeking a highly skilled and experienced bartender to join our team. The ideal candidate will have a strong knowledge of classic and modern cocktails, mocktails, and beverages, with a minimum of 2-5 years of experience in the industry.

The successful candidate will be able to work effectively in a fast-paced environment, providing exceptional service to guests while maintaining a professional demeanor under pressure. They will also be responsible for managing their own workspace, including maintaining a clean and tidy bar area.

Main Responsibilities

• To provide exceptional guest service at all times, reinforcing the hotel's values and culture characteristics
• To follow all skills trained in the departmental core training
• Take care of the equipment as if it were your own
• Know the daily targets and projections
• Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• To be fully conversant with all services, offers, promotions and facilities offered by the hotel
• Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bartenders
• Check dishes and kitchenware for cleanliness and presentation and report any problems, to include par levels as set by the management
• Adhere to the correct restaurant pathways
• To alert any potential problems to your direct supervision, where possible before they arise
• Attend all training where required, having an avid interest in learning and education surrounding their venue and products
• To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety
• To carry out any other reasonable duties and responsibilities as assigned
• Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables
• To be charismatic and make conversation easily and with an array of people
• To be driven by achieving a rounded sales experience, using selling skills as trained
• Able to effectively manage their dedicated working areas and delegate where appropriate
• Meets sales and spend forecasts
• Have a thorough understanding of the local industry
• Following international and local Bar and Drink trends
• Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature
• Serve alcohol responsibly and report any concerns to duty manager immediately.

Key Skills and Qualifications

• Minimum 2-5 years of experience as a bartender
• Good knowledge of classic and modern cocktails, mocktails, and beverages
• Positive attitude, good communication, and team player
• Must be presentable and professional under pressure
• Ability to work in a fast-paced hospitality environment

Benefits

This role offers the opportunity to work in a dynamic and fast-paced environment, with opportunities for career growth and development. You will also receive comprehensive training to help you succeed in your role.