IT Helpdesk Training Specialist

4 days ago


Muscat, Muscat, Oman InterTech LLC Full time

At InterTech LLC, we foster a culture of excellence and innovation. Our core values of client focus, high integrity, teamwork, professional development, and collaboration drive our success.

This role involves providing top-notch training and support in IT helpdesk services, instructional design, customer service, and communication. As a hybrid employee, you will have the option to work from our Muscat location or remotely.

Daily Tasks

  • Assisting with troubleshooting technical issues
  • Designing engaging training materials
  • Providing excellent customer service support

Qualifications

  • Exceptional communication and customer service skills
  • Training & Development expertise
  • Instructional Design experience
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Familiarity with IT helpdesk operations is a plus
  • Bachelor's degree in Information Technology or related field required


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