Training Opportunity in IT helpdesk

4 weeks ago


Muscat, Muscat, Oman InterTech LLC Full time

InterTech LLC, established in Oman in 1994, is known for its core values of client focus, high integrity, teamwork, professional development, and collaboration. As a trusted technology partner, InterTech delivers full life cycle IT projects that provide immediate and long-term business value. Partnered with internationally recognized technology companies, InterTech offers top-of-the-line hardware and software solutions for computers, networks, cybersecurity, and digital transformation.

Role Description

This is a full-time hybrid Training Opportunity in IT helpdesk role at InterTech LLC located in Muscat with the option for remote work. The role involves providing training and development in IT helpdesk services, instructional design, customer service, and communication. Daily tasks include assisting with troubleshooting technical issues, designing training materials, and delivering customer service support.

Qualifications

  • Communication and Customer Service skills
  • Training & Development and Training skills
  • Instructional Design experience
  • Strong problem-solving abilities
  • Ability to work both independently and in a team
  • Knowledge of IT helpdesk operations is a plus
  • Diploma or Bachelor's degree in Information Technology or related field
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