IT Operations Officer

5 days ago


Muscat, Muscat, Oman beBee Careers Full time
Job Description

We are looking for an IT Operations Officer who can provide exceptional technical support and expertise to our staff. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our computer systems and networks.

Your primary responsibilities will include:

  • Providing technical assistance to staff members via phone, email, or in-person
  • Performing routine maintenance tasks to ensure the optimal performance of computer systems and networks
  • Troubleshooting and resolving complex technical issues in a timely manner
  • Collaborating with other teams to identify and implement process improvements

Key Responsibilities

You will be responsible for:

  • Configuring and troubleshooting PC hardware, software, and peripherals
  • Managing user accounts and permissions
  • Maintaining up-to-date knowledge of emerging technologies and trends
  • Developing and delivering training sessions to staff members on new technologies and tools

Requirements

To be considered for this role, you must have:

  • Bachelor's degree in Computer Science or related field
  • Minimum 3 years of experience in IT operations or related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team


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