
IT Operations Officer
5 days ago
We are looking for an IT Operations Officer who can provide exceptional technical support and expertise to our staff. As a key member of our IT team, you will be responsible for ensuring the smooth operation of our computer systems and networks.
Your primary responsibilities will include:
- Providing technical assistance to staff members via phone, email, or in-person
- Performing routine maintenance tasks to ensure the optimal performance of computer systems and networks
- Troubleshooting and resolving complex technical issues in a timely manner
- Collaborating with other teams to identify and implement process improvements
Key Responsibilities
You will be responsible for:
- Configuring and troubleshooting PC hardware, software, and peripherals
- Managing user accounts and permissions
- Maintaining up-to-date knowledge of emerging technologies and trends
- Developing and delivering training sessions to staff members on new technologies and tools
Requirements
To be considered for this role, you must have:
- Bachelor's degree in Computer Science or related field
- Minimum 3 years of experience in IT operations or related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
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