Application Support Team Lead

2 days ago


Muscat, Muscat, Oman ahlibank Full time

About the Role

The Technical Solutions Specialist will be responsible for managing application support teams, production issues, projects, and changes. This individual will use their expertise in communication, analysis, and problem-solving to ensure seamless system operations.

Main Responsibilities:

  • Lead and manage teams responsible for delivering channel solutions.
  • Ensure prompt analysis and resolution of user-reported problems.
  • Develop and implement strategies for resolving production issues.
  • Collaborate with vendors on problem-solving and enhancements.
  • Analyze and troubleshoot system issues.
  • Communicate effectively with stakeholders to ensure successful project implementation.


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