Customer Service Supervisor

24 hours ago


Muscat, Muscat, Oman IHG Hotels & Resorts Full time
About the Role

We are seeking a Customer Service Supervisor to join our team at Crowne Plaza. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.

Responsibilities
  • Lead the front desk team to deliver exceptional guest experiences
  • Oversee daily front desk operations to ensure seamless guest interactions
  • Collaborate with other departments to address guest needs and concerns
Requirements
  • Previous experience in hotel front desk operations, with supervisory or leadership roles
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills


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