
Customer Service Lead
6 days ago
- Supervise and lead the front desk team, providing guidance, training, and support
- Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
- Ensure a welcoming and professional atmosphere for guests by maintaining a neat and organized front desk area
- Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns
- Handle guest inquiries, requests, and complaints in a timely and efficient manner
- Monitor and ensure accurate billing for guest reservations and services
- Assist in the recruitment, training, and development of front desk staff
- Conduct regular performance reviews for front desk team members
- Previous experience in hotel front desk operations, with supervisory or leadership roles
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Knowledge of hotel reservation systems and point-of-sale software
- Ability to work in a fast-paced environment and adapt to changing priorities
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Customer Service Manager
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeCustomer Service ManagerWe are looking for a customer-focused individual to lead our Customer Service team, ensuring that every guest receives exceptional service and support.Responsibilities:Develop and implement customer service strategies to improve guest satisfaction.Train and mentor the Customer Service team to deliver exceptional service.Collaborate...
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Customer Service Assistant
2 days ago
Muscat, Muscat, Oman Renaissance Services Full timeRenaissance is a leading international facilities management and service solutions company listed on the Muscat Stock Exchange in Oman. We provide world-class hard and soft facilities management as well as fully integrated IFM solutions. Our commitment to safety, efficiency, green awareness, and local value sets us apart in the industry.Role DescriptionThis...
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Technical Customer Service
3 weeks ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeCustomer Delivery Engineering Technical Leader• Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively...
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Customer Service Director
6 days ago
Muscat, Muscat, Oman beBee Careers Full timeWe are seeking a highly motivated and experienced retail professional to lead our team and drive business growth. The successful candidate will have a proven track record of successfully running a profitable retail store and will be responsible for managing and developing the team to achieve high levels of revenue, while maintaining brand image, operational...
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Customer Service Expert
2 weeks ago
Muscat, Muscat, Oman beBee Careers Full time**Customer Service Representative Job Summary:**We are seeking a dedicated and customer-focused representative to handle inbound and outbound customer service inquiries.The successful candidate will manage a high volume of calls, provide product and service information, resolve customer issues, and ensure customer satisfaction.Handle inbound and outbound...
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Customer Service Associate
2 days ago
Muscat, Muscat, Oman beBee Careers Full timeRole Summary: Customer Service AssociateThe customer service associate plays a crucial role in ensuring customer satisfaction. This includes greeting customers, providing product information, and resolving any issues promptly.Key Tasks:Provide excellent customer service by being approachable and knowledgeable about products.Upsell and cross-sell products to...
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Customer Service Supervisor
2 days ago
Muscat, Muscat, Oman beBee Careers Full timeCareer OpportunitiesAs a Housekeeping Supervisor, you will play a vital role in leading our team of room attendants and ensuring exceptional customer service standards are met.We are committed to providing a supportive and inclusive environment where individuals can learn and grow professionally, regardless of prior experience.Essential Skills:Ability to...
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Customer Service Representative
6 days ago
Muscat, Muscat, Oman beBee Careers Full time**Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for handling customer inquiries via phone, email, or in-person, providing accurate and timely responses to customer concerns.The ideal candidate will have excellent communication skills, both...
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Customer Delivery Technical Lead
6 days ago
Muscat, Muscat, Oman beBee Careers Full timeKey ResponsibilitiesContribute effectively in the areas of Customer Problem Resolution; Innovation; Engineering.Actively mentor and develop others.Leads the creation and sharing of intellectual property (content, training) including digital intellectual property (e.g. scripts, software assets).Interacts effectively with Engineering to solve complex problems,...
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Customer Service Representative
6 days ago
Muscat, Muscat, Oman beBee Careers Full timeJob Title: Customer Service RepresentativeJob Description:We are seeking a skilled and experienced customer service representative to work as a data entry specialist. The ideal candidate will have excellent communication skills, be able to handle multiple tasks at once, and possess strong analytical skills.Responsibilities:Data Entry: Collect and enter...