Guest Experience and Reservations Agent

2 weeks ago


Dibba Al Bayah, Oman IHG Hotels & Resorts Full time
Role Summary

The Guest Experience and Reservations Agent is a vital member of our hospitality team. This individual will be responsible for delivering exceptional guest experiences, ensuring accurate and timely reservations processing, and contributing to the overall success of Six Senses Zighy Bay.

Key Responsibilities:

  • Handle guest inquiries, resolve issues, and provide personalized recommendations.
  • Process reservations, including room assignments, rate confirmation, and special requests.
  • Collaborate with other departments to ensure seamless guest experiences.


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