Customer Experience Director

2 days ago


Muscat, Muscat, Oman beBee Careers Full time

The ideal candidate for this role will have a proven track record of leading high-performing teams, driving sales growth, and delivering excellent customer experiences. You will be a strategic thinker, able to analyze data and make informed decisions to drive business success.

  • Sales Performance Improvement: Identify areas for improvement and develop strategies to increase sales and revenue.
  • Competitor Research: Conduct competitor research to stay ahead of the competition and inform business decisions.
  • Employee Development: Provide coaching, feedback, and development opportunities to team members, promoting career growth and succession planning.
  • Store Presentation: Maintain a visually appealing store environment, adhering to company standards and guidelines.
  • Operational Efficiency: Streamline daily retail operations, reducing waste and improving productivity.
  • Customer Engagement: Build strong relationships with customers, delivering personalized experiences and solutions.
  • Industry Knowledge: Previous experience in the fashion retail industry is highly valued, but not essential.


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