Kids Club Assistant Manager

3 days ago


Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

Mandarin Oriental Hotel Group Limited is a leading luxury hotel brand dedicated to providing exceptional experiences for its guests.

The Group has a long-standing commitment to delivering outstanding service and quality in all aspects of its operations.

Role Overview

We are seeking a highly motivated and organized Kids Club Assistant Manager to join our team at Mandarin Oriental, Muscat.

The successful candidate will be responsible for supporting the supervisor in the efficient day-to-day operation of the Kids department, ensuring the highest levels of guest satisfaction.

Main Accountabilities
  • Collaborate with the supervisor to maintain the smooth operation of the Kids department.
  • Develop and implement engaging activities that cater to various age groups and interests.
  • Familiarize yourself with hotel services and kids club activities to provide exceptional guest experiences.
  • Support the supervisor in implementing safety protocols and ensuring the well-being of children.
  • Contribute to the development and execution of the Kids Club activities program.
  • Ensure all activities are conducted in a safe environment, adhering to proper safety techniques.
  • Work closely with qualified attendants, such as lifeguards, as needed.
  • Monitor program success through participant numbers and guest feedback, making adjustments to maintain high-quality programs.
  • Prepare and distribute information about events to guests in conjunction with the Mandarin Oriental Muscat Concierge.
  • Maintain cleanliness and organization of equipment and facilities in the kid's club.
Requirements
  • Minimum 2 years' experience working with children in a hotel environment.
  • Strong organizational and time management skills.
Preferred Qualifications
  • Paediatric First Aid and CPR certification.
  • Fluency in Arabic and English, both written and verbal.

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