
Kids Club Assistant Manager
3 days ago
Mandarin Oriental Hotel Group Limited is a leading luxury hotel brand dedicated to providing exceptional experiences for its guests.
The Group has a long-standing commitment to delivering outstanding service and quality in all aspects of its operations.
Role OverviewWe are seeking a highly motivated and organized Kids Club Assistant Manager to join our team at Mandarin Oriental, Muscat.
The successful candidate will be responsible for supporting the supervisor in the efficient day-to-day operation of the Kids department, ensuring the highest levels of guest satisfaction.
Main Accountabilities- Collaborate with the supervisor to maintain the smooth operation of the Kids department.
- Develop and implement engaging activities that cater to various age groups and interests.
- Familiarize yourself with hotel services and kids club activities to provide exceptional guest experiences.
- Support the supervisor in implementing safety protocols and ensuring the well-being of children.
- Contribute to the development and execution of the Kids Club activities program.
- Ensure all activities are conducted in a safe environment, adhering to proper safety techniques.
- Work closely with qualified attendants, such as lifeguards, as needed.
- Monitor program success through participant numbers and guest feedback, making adjustments to maintain high-quality programs.
- Prepare and distribute information about events to guests in conjunction with the Mandarin Oriental Muscat Concierge.
- Maintain cleanliness and organization of equipment and facilities in the kid's club.
- Minimum 2 years' experience working with children in a hotel environment.
- Strong organizational and time management skills.
- Paediatric First Aid and CPR certification.
- Fluency in Arabic and English, both written and verbal.
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