
Expertise in Training Innovation
6 days ago
Training Excellence Leader
We are seeking a seasoned Training Excellence Leader to spearhead the development of our team members and ensure exceptional guest service.
About this role:
- Key responsibilities:
- Design and implement comprehensive training programs that drive continuous improvement
- Maintain high standards of quality assurance through effective monitoring and evaluation
About you:
- Background: Proven experience as a Learning & Quality Manager or similar, ideally in the hospitality industry
- Skills:
- Strong knowledge of training development, quality management, and performance evaluation
- Excellent communication and interpersonal skills to engage and motivate diverse teams
- Ability to assess training needs and quality metrics
Our values:
We pride ourselves on being one of the largest and best-loved premium hotel brands globally, with over 420 hotels in diverse locations. Our branded service style 'Dare to Connect' is crafted for connection, where colleagues take initiative and use their personality to create memorable emotional connections with guests.
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