
Senior Logistics Operations Director
3 days ago
Job Description:
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- Company Overview:">
iXceed Solutions is an ISO-certified leader in Talent and Digital recruitment solutions, serving Fortune 100 companies globally. We are a forward-thinking organization that values innovation and excellence in all aspects of our business.
">Job Summary:">We are seeking a highly experienced and strategic Country Lead / General Manager to lead and oversee our operations in Muscat, Oman. This senior leadership role will be responsible for managing all aspects of the transportation and logistics business, with a focus on freight forwarding and land transport services.
">Main Responsibilities:">- ">
- Strategic Leadership and Business Development:">
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- Lead and execute the business strategy for the country, focusing on expanding market share, improving profitability, and ensuring operational excellence across all services, especially freight forwarding and land transport.">
- Identify and capitalize on new business opportunities, partnerships, and market trends to grow the company's presence in the local and regional logistics markets.">
- Ensure alignment between business goals and operational activities, developing both short-term and long-term growth strategies.">
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- Oversee daily operations of freight forwarding, land transport, and other logistics services, ensuring smooth and efficient service delivery to clients.">
- Manage the entire supply chain process, including transport, warehousing, customs clearance, and delivery, ensuring optimal performance and customer satisfaction.">
- Continuously assess operational workflows to streamline processes, improve efficiency, and reduce costs.">
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- Take full ownership of the Profit and Loss (P&L) for the country's operations, driving profitability, cost control, and financial performance.">
- Develop and manage the budget for all departments, ensuring resources are effectively allocated to achieve business objectives.">
- Track key financial metrics, including revenue growth, cost efficiency, and profitability, and implement corrective actions when necessary.">
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- Lead, manage, and develop cross-functional teams, including sales, operations, customer service, and logistics personnel.">
- Set clear performance goals and KPIs, ensuring that all teams meet their targets and contribute to business growth.">
- Foster a collaborative and high-performance work environment, focusing on team development, talent retention, and productivity.">
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- Build and maintain strong relationships with key clients, business partners, and stakeholders in the transportation and logistics industry.">
- Ensure a high level of customer satisfaction by providing tailored solutions, resolving issues promptly, and meeting service delivery expectations.">
- Oversee customer contracts, negotiations, and renewals, ensuring the company's offerings are competitive and aligned with customer needs.">
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- Ensure that all operations comply with local regulations, international trade policies, safety standards, and environmental guidelines.">
- Proactively identify operational risks and implement effective mitigation strategies to ensure business continuity and minimize disruptions.">
- Ensure all freight forwarding and land transport services meet the company's high standards of quality and regulatory compliance.">
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- Conduct market research and competitive analysis to understand industry trends, customer preferences, and competitor activities.">
- Monitor changes in the transportation and logistics sector, adapting business strategies to remain competitive and responsive to market shifts.">
- Use data and insights to refine marketing strategies, sales approaches, and service offerings.">
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- Develop and execute sales and marketing strategies to increase market share and attract new clients for both freight forwarding and land transport services.">
- Collaborate with the marketing team to create effective promotional campaigns, ensuring brand visibility and customer engagement in the local market.">
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- Experience:">
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- Minimum of 7+ years of experience in transportation and logistics, with at least 5 years in a senior leadership role such as Country Manager or General Manager.">
- Extensive experience in freight forwarding and land transport operations, with a deep understanding of the logistics industry.">
- Proven track record of managing P&L, driving business growth, and improving operational performance in a competitive market.">
- Strong knowledge of customs regulations, shipping processes, and international logistics standards.">
- Skills:">
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- Strong leadership, strategic thinking, and decision-making skills.">
- Excellent financial acumen, with experience in managing budgets, forecasting, and financial reporting.">
- Excellent communication, negotiation, and interpersonal skills.">
- Ability to manage cross-functional teams and collaborate with senior leadership.">
- Knowledge of transportation management systems (TMS), enterprise resource planning (ERP) software, and supply chain management tools.">
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