Luxury Hotel Manager

2 weeks ago


Ad Dakhiliyah, Oman beBee Careers Full time
Customer Service Leader

This position involves leading a team of customer-facing staff, ensuring exceptional service standards are met at all times. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and the ability to motivate and inspire their team.

Key Responsibilities:
  • Lead a team of customer-facing staff, setting clear goals and expectations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Conduct regular performance reviews and provide constructive feedback.
  • Maintain accurate records of customer interactions and feedback.
  • Stay up-to-date with industry trends and best practices.

Requirements:
  • Minimum 2 years experience in a leadership role, preferably in a luxury hotel or resort.
  • Strong background in hospitality, with a focus on customer service.
  • Excellent leadership and communication skills.
  • Ability to motivate and inspire a team.

Benefits:
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • The opportunity to work with a diverse range of customers and colleagues.

What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a fast-paced and dynamic environment.
  • A comprehensive training program to ensure success in the role.


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