
Luxury Hotel Manager
2 weeks ago
This position involves leading a team of customer-facing staff, ensuring exceptional service standards are met at all times. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and the ability to motivate and inspire their team.
Key Responsibilities:
- Lead a team of customer-facing staff, setting clear goals and expectations.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Conduct regular performance reviews and provide constructive feedback.
- Maintain accurate records of customer interactions and feedback.
- Stay up-to-date with industry trends and best practices.
Requirements:
- Minimum 2 years experience in a leadership role, preferably in a luxury hotel or resort.
- Strong background in hospitality, with a focus on customer service.
- Excellent leadership and communication skills.
- Ability to motivate and inspire a team.
Benefits:
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
- The opportunity to work with a diverse range of customers and colleagues.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work in a fast-paced and dynamic environment.
- A comprehensive training program to ensure success in the role.
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