Customer Experience Manager

Job Summary:Front Office ManagerWe are seeking a highly motivated and experienced Front Office Manager to join our team. As a Front Office Manager, you will be responsible for leading the Front Office team to deliver exceptional customer service and ensure seamless day-to-day operations.Key Responsibilities:Assist in the planning and implementation of...

Job Summary:We are looking for a motivated and experienced Waiter to join our dynamic team. As a key contributor to our restaurant's success, you will be responsible for delivering outstanding customer service, ensuring seamless table management, and upholding high standards of professionalism and integrity.Key Responsibilities Include:Manage tables...

Servicing Excellence in F&BWe are seeking a highly skilled and attentive F&B Concierge to join our team. As the first point of contact for guests, you will be responsible for ensuring their comfort and satisfaction throughout their dining experience.Key Responsibilities:Maintain a warm and welcoming atmosphere at all times.Provide exceptional service by...

Guest Services SupervisorThis role involves managing the front desk and supervising a team of guest relation officers. The successful candidate will have excellent communication skills, be proactive, and have experience in luxury hotel operations.Key Responsibilities:Manage the front desk, ensuring efficient check-in and check-out processes.Supervise a team...

Customer Service LeaderThis position involves leading a team of customer-facing staff, ensuring exceptional service standards are met at all times. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and the ability to motivate and inspire their team.Key Responsibilities:Lead a team of customer-facing staff, setting...

Operational ResponsibilitiesProcess supplier invoices, ensuring accuracy and correct approvals before payment.Generate and issue AR invoices to corporate clients, travel agents, and other hotel customers.Prepare payment vouchers and issue payments to suppliers as per agreed credit terms.Maintain a proper filing system for invoices, payment records, and...

We have an immediate opening for a Site Manager/Site Coordinator position for our ongoing Multi- Disciplinary Oil-field Maintenance Service Contract. This position is reserved for Omani nationals and expatriate applications will not be accepted. Requirements Education: Degree/Diploma (BSc level) in Engineering (Mechanical preferred).Member of relevant and...

Join our team as a Front Office Agent and become an integral part of creating unforgettable guest experiences. This dynamic role involves working closely with guests, colleagues, and management to deliver exceptional customer service and support.Main Responsibilities:Guest Service: Provide personalized service to guests, anticipating their needs and...

Organization - Alila Jabal AkhdarSummaryKEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done. Alila employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:Planning and Organising:Assist in the...

As a Front Office Agent, you will be the first point of contact for guests, providing a warm and welcoming experience. Key responsibilities include managing guest arrivals, handling check-ins and check-outs, and responding to guest inquiries in a timely and professional manner.Key Responsibilities:Greet Guests: Meet and greet arriving guests with a smile and...