Front Desk Supervisor

2 weeks ago

Ad Dakhiliyah, Oman beBee Careers Full time
Guest Experience Manager

This role involves overseeing the entire guest experience, from arrival to departure. The successful candidate will have a passion for delivering exceptional service, be highly organized, and have experience in luxury hotel operations.

Key Responsibilities:
  • Oversee the entire guest experience, ensuring every interaction is exceptional.
  • Work closely with the front desk and housekeeping teams to ensure seamless execution of guest requests.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Conduct regular audits to ensure high service standards are maintained.
  • Stay up-to-date with industry trends and best practices.

Requirements:
  • Minimum 3 years experience in a leadership role, preferably in a luxury hotel or resort.
  • Passion for delivering exceptional service.
  • Highly organized and able to multitask.
  • Ability to work under pressure and meet deadlines.

Benefits:
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • The opportunity to work with a diverse range of guests and colleagues.

What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a fast-paced and dynamic environment.
  • A comprehensive training program to ensure success in the role.

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