
Service Quality Expert
2 days ago
In this pivotal role, you will work closely with the Network & Service Quality team to drive excellence in network and service quality. Your primary responsibilities include developing and maintaining KPI reports, identifying trends, and providing actionable insights to management.
Key Accountabilities:- Define and track KPIs for network and service quality across various services.
- Ensure prompt reporting of any degradation in KPIs to facilitate timely interventions.
- Design and implement a dashboard for management to track network quality and performance metrics effectively.
- Develop guidelines for network quality management and define relevant performance indicators.
- Conduct high-level assessments for management on network end-to-end status and trend analysis.
- Prepare regular network quality KPI reports while monitoring existing KPIs.
- Bachelor's degree in Engineering, Telecommunications, or IT-related fields.
- Minimum 6 years of total experience in the telecom industry, with management skills or roles.
- Subject matter expertise in networking topologies and performance analysis is required.
- Strong understanding of mobile industry trends and services.
- Business acumen to make informed cost vs. technology trade-offs.
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Service Operations Expert
6 days ago
Muscat, Muscat, Oman KONE Full timeKONE Middle East, Turkey & Africa (KMTA) is embarking on an exciting growth phase, expanding our presence in 7 regions to complement our growth plans. We are seeking Service Operations Experts who share our passion for delivering exceptional service and promoting quality and efficiency. In this role, you will be responsible for executing service visits,...
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Senior Technical Service Expert
2 weeks ago
Muscat, Muscat, Oman Zoomlion Full timeAbout UsAt Zoomlion, we are committed to providing exceptional service and support to our customers. Our team of experienced professionals is dedicated to ensuring that all equipment is properly maintained and repaired to meet the highest standards of quality and safety.ResponsibilitiesThe Senior Technical Service Expert will be responsible for carrying out...
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Field Service Expert
2 days ago
Muscat, Muscat, Oman Siemens Mobility Full timeWe are seeking a Field Service Expert to join our team in Oman. As a key member of our Smart Infrastructure Energy and Automation team, you will play a crucial role in delivering exceptional service to our customers.Your main responsibilities will include:Delivering technical expertise to our customers through testing and commissioning of Siemens protection...
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Hospitality Service Expert
13 hours ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are looking for a highly motivated and skilled Hospitality Service Expert to join our team. In this role, you will be responsible for delivering exceptional customer service and creating a memorable dining experience for our guests.About the JobThe ideal candidate will have a passion for delivering exceptional customer service and a keen eye for...
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Quality Assurance Expert
2 days ago
Muscat, Muscat, Oman YemPover Inc Full timeAre you a detail-oriented professional with a passion for quality assurance? Do you have a background in testing and a proven track record of identifying and resolving defects? If so, we encourage you to apply for this exciting opportunity to join our team at YemPover Inc.As a contract Quality Assurance Specialist, you will play a vital role in ensuring the...
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Beauty Expert
1 week ago
Muscat, Muscat, Oman Spa Staff Full timeKey Responsibilities:As a key member of our team, you will be responsible for:Providing expert nail care services, including nail enhancements, nail art, and nail repairs.Evaluating client nail conditions and recommending suitable treatments.Upselling beauty products and services when appropriate.Maintaining accurate records of client interactions and...
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Technical Service Expert
6 days ago
Muscat, Muscat, Oman KONE Full time**Service Engineer Role at KONE**We are seeking a highly motivated and skilled Service Engineer to join our Muscat - Oman office. This role involves planning, managing, and overseeing the contracted scope of work, ensuring safe, high-quality, and efficient installation of KONE solutions according to agreed schedules and budgets.The successful candidate will...
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Executive Advisory Services
13 hours ago
Muscat, Muscat, Oman Lobo Management Full timeLobo Management is looking for a skilled Executive Advisory Services professional to provide expert advice and guidance.About Lobo ManagementWe are a leading consulting firm that specializes in Governance, Risk & Compliance (GRC) advisory services. Our team of experts provides high-quality advice and guidance to clients across the region.About the...
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Insurance Domain Expert
4 days ago
Muscat, Muscat, Oman Natobotics Full timeWe are seeking an experienced Insurance Domain Expert to join our quality assurance team at Natobotics. As a key member of our team, you will play a critical role in ensuring that our products and services meet the quality and regulatory requirements of the insurance industry.The ideal candidate will have a strong background in the insurance domain,...
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Spare Parts and Services Expert
1 week ago
Muscat, Muscat, Oman Al Musafir Auto Full timeAre you passionate about selling and committed to delivering exceptional results? Do you have a strong background in automotive sales and a keen understanding of the local market?As an Spare Parts and Services Expert at Al Musafir Auto, you will play a critical role in promoting and selling our comprehensive range of spare parts and vehicle services across...
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Application Quality Assurance Expert
1 week ago
Muscat, Muscat, Oman ProgressSoft Full timeCompany Overview:">ProgressSoft is a leading provider of innovative software solutions. Our mission is to deliver high-quality products that exceed customer expectations.">We are committed to excellence and continually invest in research and development to stay ahead in the industry.Our talented team members are dedicated to delivering exceptional results...
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Expert Network and Service Manager
2 days ago
Muscat, Muscat, Oman Nawras Full timeAbout This Role:We are seeking an experienced Network & Service Quality Engineer to join our team at Nawras. As a key member, you will be responsible for driving excellence in network and service quality through developing and maintaining KPI reports, identifying trends, and providing actionable insights to management.Responsibilities:Develop and maintain...
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NDT Quality Assurance Professional
2 weeks ago
Muscat, Muscat, Oman Masterscan Engineering Full timeMasterscan Engineering is seeking a highly skilled Ultrasonic Inspection Expert to join our team.Responsibilities:Perform PAUT and TOFD inspections in compliance with industry standards and regulations.Collaborate with multidisciplinary teams to ensure safety and quality.Prepare high-quality reports.Requirements:PCN Level 2/3 certification in PAUT and...
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Business Intelligence Expert
2 weeks ago
Muscat, Muscat, Oman Integral Solutions (Pvt) Ltd. Full timeBusiness Intelligence ExpertWe are seeking an experienced Business Intelligence Expert to join our team at Integral Solutions (Pvt) Ltd.The ideal candidate will have a strong background in Microstrategy and business intelligence implementation. They must have excellent analytical skills and the ability to work independently.Key Responsibilities:Implement...
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On-Site Coffee Expert
6 days ago
Muscat, Muscat, Oman Urban Eateries Restaurant Development Full timeThis is a fantastic opportunity to join our team as an On-Site Coffee Expert at Urban Eateries Restaurant Development!Key ResponsibilitiesPreparation and presentation of high-quality coffee beveragesTaking customer orders and operating a point-of-sale systemProviding exceptional customer service and ensuring a positive dining experienceMaintaining a clean...
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Quality Control Engineer in Mechanical Trades
2 weeks ago
Muscat, Muscat, Oman KinTec Recruitment Ltd Full timeJob DescriptionKinTec Recruitment Ltd is looking for an experienced Mechanical QC Inspector to join our team on a major LNG construction project. In this role, you will be responsible for ensuring the quality of work executed by contractors and subcontractors.Main Responsibilities:Conduct regular inspections to verify compliance with project standards.Review...
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Technical Service Delivery Expert
1 week ago
Muscat, Muscat, Oman Gulf Bio Analytical Group Full timeJob DescriptionIn this role, you will provide expert technical guidance and support to customers, identifying and resolving complex issues related to our products.You will also develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
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Service Technician Specialist
20 hours ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeOverviewHyatt Hotels Corporation prides itself on providing exceptional guest experiences through its commitment to quality service and well-maintained facilities. We are currently seeking a skilled Maintenance and Repair Expert to join our team.ResponsibilitiesMaintain and repair kitchen and refrigeration equipment to ensure optimal performance and...
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Quality Assurance Manager
21 hours ago
Muscat, Muscat, Oman KinTec Recruitment Ltd Full timeJob DescriptionWe are seeking an experienced Quality Management Specialist to join a leading organisation delivering large-scale energy projects.This is an exciting opportunity to play a key role in ensuring quality standards are upheld across major engineering and construction initiatives.Key Responsibilities:Develop and manage project and departmental...
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Expert Network
3 weeks ago
Muscat, Muscat, Oman Nawras Full timeExpert Network & Service Quality EngineerAs the Expert Network & Service Quality Engineer, you will work with the Network & Service Quality team. The team works on defining the main KPIs for network and service quality and tracking those KPIs to provide trend analysis and action plans to management. This covers different services in voice and data...