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Service Operations Expert

2 weeks ago

Muscat, Muscat, Oman KONE Full time

KONE Middle East, Turkey & Africa (KMTA) is embarking on an exciting growth phase, expanding our presence in 7 regions to complement our growth plans. We are seeking Service Operations Experts who share our passion for delivering exceptional service and promoting quality and efficiency. In this role, you will be responsible for executing service visits, respecting schedules and time limits, while maintaining quality standards and processes.

Responsibilities
  • End-User and Site Safety: Ensure safe working practices and operations according to maintenance and safety instructions.
  • Service Visits: Execute planned maintenance, callouts, and service repairs, adhering to schedules and quality standards.
  • Sales Leads: Identify and raise sales leads to supervisors.
  • Timesheets and Tooling: Submit accurate timesheets and maintain service tooling, vans, instruments, etc., in good condition.