
Damage Assessment Specialist
1 week ago
Role Summary
The Senior Auto Surveyor will play a critical role in assessing vehicle damage, investigating losses, and managing policyholders and insured drivers. Key responsibilities include supervising motor claims surveyors, evaluating motor repair estimates, and settling claims efficiently. This is an opportunity to work with a dynamic team and contribute to the growth and success of the organization.
Your Key Responsibilities
- Assess vehicle damage and investigate losses to determine their cause and extent.
- Develop effective strategies to manage policyholders and insured drivers.
- Supervise motor claims surveyors to ensure high-quality service delivery.
- Evaluate motor repair estimates to ensure compliance with standards.
- Finalize motor surveyor reports and repair authorizations within SLA timelines.
- Settle claims efficiently and fairly.
- Manage reserves for each claim accurately and promptly.
- Pursue essential claim documents vigorously.
- Maintain strong relationships with agencies, garages, and brokers.
- Negotiate cost-effective arrangements with agencies and garages.
- Provide valuable market insights to the claims manager.
- Establish the market value of damaged salvage vehicles.
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