Restaurant Operations Manager

4 days ago


Muscat, Muscat, Oman Shangri-La Group Full time

The Restaurant Manager is a crucial role within the Shangri-La Barr Al Jissah Resort & Spa, responsible for overseeing the daily operations of the SEa Food Restaurant. This position involves ensuring exceptional guest service, maintaining high standards of food quality and hygiene, optimizing profitability, and leading a motivated team.

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This role requires a profound understanding of Asian cuisine and culture, combined with strong managerial and leadership skills. The ideal candidate will have at least 5 years of management experience in high-profile and fast-paced F&B outlets.

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The successful candidate will be proactive, with a positive attitude and a teamwork mindset. They will possess excellent Microsoft Office skills, good knowledge of food safety procedures, and excellent English communication and interpersonal skills.

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Duties and Responsibilities:

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  1. ">
  2. Create extraordinary meal experiences for guests by offering the highest service standards.">
  3. Proactively drive guest engagement and motivate the team to engage with guests.">
  4. Pursue meticulous attention to service standards, ensuring staff is cheerful, welcoming, attentive, and efficient in looking after customers.">
  5. Collaborate with the executive chef to design and update the menu, ensuring it reflects authentic Asian cuisine with a modern twist.">
  6. Monitor food quality, presentation, and consistency to maintain high standards.">
  7. Lead by example to deliver exceptionally memorable experiences to all guests.">
  8. Manage cost and revenue in all areas of the restaurant without impacting quality.">
  9. Promote restaurant business and continually increase database contacts.">
  10. Inspire, lead, and encourage the team while remaining self-motivated.">
  11. Ensure that staff receives consistent and proper communication.">
  12. Ensure that the outlet's team has good knowledge of food and beverage.">
  13. Develop and manage the restaurant's budget, including forecasting and financial planning.">
  14. Monitor financial performance, including sales, costs, and profitability, implementing corrective actions as necessary.">
  15. Implement strategies to increase revenue and control costs, ensuring the restaurant meets financial targets.">
  16. Work with the marketing team to promote the restaurant through various channels, including social media, hotel marketing platforms, and local media.">
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Requirements:

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  1. ">
  2. Minimum 5 years of management experience in high-profile and fast-paced F&B outlets.">
  3. Positive attitude and proactive with a teamwork mindset.">
  4. Excellent Microsoft Office skills.">
  5. Good knowledge of food safety procedures.">
  6. Excellent English communication and interpersonal skills.">
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About Us:

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Shangri-La Group is a renowned hospitality company with a rich history of providing exceptional service and unforgettable experiences to our guests. Our commitment to excellence and dedication to our team members make us an ideal place to grow your career.



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