
Customer Relations Coordinator
9 hours ago
As Customer Relations Coordinator, you will play a critical role in providing exceptional service to our hotel guests. Your responsibilities will include addressing their inquiries, resolving any issues that may arise, and ensuring they have an enjoyable stay. Your goal will be to create a positive impression of our hotel and encourage guests to return in the future.
Main Responsibilities:- Review arrival lists to welcome guests and provide a personalized welcome
- Attend to special guests (e.g. VIPs) and answer their questions promptly
- Prepare welcome folders with relevant information (e.g. room service menus, area descriptions)
- Provide detailed information about our amenities, services, and local attractions
- Anticipate guest needs and build strong relationships with our customers
- Offer assistance with tasks such as confirming travel arrangements and taking messages
- Address customer complaints and escalate to the Assistant Front Office Manager when necessary
- Record important information in the logbook daily
- Maintain compliance with health and quality standards at all times
- Proven experience in guest relations or a related field
- Familiarity with hospitality industry standards and best practices
- Proficiency in English; knowledge of additional languages is a plus
- Strong computer skills and ability to learn new software quickly
- A customer-centric and professional attitude at all times
- An outgoing personality with excellent communication skills
- Excellent organizational and time-management skills
- A degree in Hospitality Management or a related field is preferred but not required
-
Customer Relations Manager
7 days ago
Muscat, Muscat, Oman Baramej Full timeThe ideal candidate for this Customer Relations Manager position at Baramej will possess excellent communication and interpersonal skills, as well as the ability to build strong relationships with customers.This role involves managing customer interactions, resolving issues, and identifying new business opportunities.Key Accountabilities:Build and maintain...
-
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeRequirements and QualificationsTo be successful in this role, you will need:Proven experience in Guest Relations or a related field.Familiarity with hospitality industry standards and best practices.Excellent communication and interpersonal skills, with the ability to stay positive in challenging situations.A customer-oriented and professional attitude, with...
-
Client Relations Coordinator
6 days ago
Muscat, Muscat, Oman Qureos Full timeRole Summary: Qureos is seeking a highly motivated Business Development Officer to join our team in Oman. The successful candidate will be responsible for managing relationships with customers, arranging meetings with potential clients, and handling customer complaints in collaboration with office administration.Key Accountabilities:Provides administrative...
-
Public Relations Coordinator
6 days ago
Muscat, Muscat, Oman Port of Duqm Company SAOC Full timeKey ResponsibilitiesDevelop and Maintain Relationships: Develop and maintain relationships with policymakers, government officials, local community groups, and industry stakeholders.Support Media Relations: Support requests for information from the media, establish cooperative relationships with community groups, and maintain the company's website.Risk...
-
Credit Operations Coordinator
9 hours ago
Muscat, Muscat, Oman Alhashargroup Full timeJob Title : Credit Operations CoordinatorWe are seeking a talented Credit Operations Coordinator to join our team at Alhashargroup. The successful candidate will be responsible for managing the credit operations function, ensuring efficient and effective credit management practices.Key Responsibilities:Invoice Processing: Process invoices raised by...
-
Logistics Coordinator
9 hours ago
Muscat, Muscat, Oman alfarsi Full timeWe are seeking a Logistics Coordinator to join our team at Alfarsi.me. As a key member of our procurement team, you will play a vital role in sourcing high-quality products, negotiating with suppliers, and ensuring timely deliveries.About the Role:This is a fantastic opportunity for a seasoned professional to make a meaningful impact on our supply chain...
-
Director of Public Relations
6 days ago
Muscat, Muscat, Oman Prysmian Full timePrysmian is seeking a highly skilled Marketing and Communications Director to drive business growth through effective marketing and communications strategies.About the RoleThis key role will involve leading and managing the marketing and communications team, guiding them in their daily activities.ResponsibilitiesDevelop and implement effective communication...
-
Customer Satisfaction Director
8 hours ago
Muscat, Muscat, Oman INMA CO. OMAN L.L.C Full time**Job Description:** The After-Sales Operations Manager is responsible for sustaining & growing the business and is also responsible for the profit & loss of both the departments.This role involves overseeing the management of the service department, ensuring efficient repair processes and timely completion of service requests and opened service jobs. The...
-
Guest Relations Supervisor
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...
-
Guest Relations Executive
2 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
-
Executive Relations Manager
5 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeAbout the Role:We are seeking an exceptional Guest Relations Executive to provide unparalleled service to our hotel guests. As a key member of our team, you will be responsible for addressing complaints and exceeding guest expectations.Responsibilities:Welcoming guests with a personalized touchAttending to special guests and their inquiriesPreparing welcome...
-
Department Head – External Public Relations
2 weeks ago
Muscat, Muscat, Oman Nawras Full timeDepartment Head – External Public RelationsAs a Department Head - External Public Relations you will be required to manage and administer the company's English communication, handling day to day management of the agency of choice, applying for and organising ExCo's attendance at the national and regional conferences.You will be expected to apply for awards...
-
Subcontractor Coordinator
6 days ago
Muscat, Muscat, Oman STRABAG Full timeJob Title: Subcontractor CoordinatorJob SummaryWe are seeking an experienced Subcontractor Coordinator to join our team at STRABAG. The successful candidate will be responsible for coordinating subcontractor activities, ensuring timely completion of projects.Main ResponsibilitiesCoordinating subcontractor activities, including scheduling and...
-
Guest Relations Executive
1 day ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeHotel Brand: Crowne Plaza Hotels & ResortsLocation: Oman, MuscatWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult...
-
Guest Relations Coordinator
2 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout UsIHG Hotels & Resorts is a global leader in hospitality, committed to creating unforgettable experiences for our guests. Our mission is to welcome everyone and foster inclusive teams where differences are celebrated.Our Values:Inclusive culture: We celebrate diversity and promote a sense of belonging among colleagues.Collaboration: We encourage open...
-
Broker Relations Manager
7 days ago
Muscat, Muscat, Oman métier - Strategic HR Solutions Full timeAs a Broker Relations Manager, you will build and maintain strong relationships with broker partners to drive business growth and client retention. You'll collaborate with brokers, monitor performance, conduct market research, and work with internal teams to achieve sales targets. Your expertise will help expand our broker network and strengthen our market...
-
Customer Value Strategist
7 days ago
Muscat, Muscat, Oman Omantel Full timeRole OverviewAnalyze and develop customer value management campaigns to drive business growth and revenue enhancement.Collaborate with internal stakeholders to optimize marketing strategies and monitor campaign performance.Provide actionable insights to improve outcomes and ensure alignment between CVM activities and business goals.Key ResponsibilitiesDesign...
-
Technical Coordinator
2 weeks ago
Muscat, Muscat, Oman TAT IT Technolgies Full timeWe have an urgent requirement for Technical Coordinator expertise in Core Banking Systems, software integration, and troubleshooting required for one of our banking clients in Oman.Experience: 4+ YearsNotice Period: 30 DaysStrong Banking Domain: MustExperience in technical coordination in banking services - MustFamiliarity with core banking systems,...
-
Guest Relations Executive
5 days ago
Muscat, Muscat, Oman Ihgarmyhotels Full timeGuest Relations ExecutiveHotel Brand: Crowne Plaza Hotels & ResortsLocation: Oman, MuscatHotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113Job number: 142264Share:We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are...
-
Video and Displays Coordinator
5 days ago
Muscat, Muscat, Oman Oman Convention & Exhibition Centre Full timeAbout the RoleThe Video and Displays Coordinator will be responsible for planning, resourcing, and managing all aspects related to Video and Displays in the Audio-visual production department at Oman Convention & Exhibition Centre.Main ResponsibilitiesCoordinate with cross-functional teams to plan and execute eventsDevelop detailed video walls installation...