Broker Relations Manager

3 weeks ago


Muscat, Muscat, Oman métier - Strategic HR Solutions Full time

As a Broker Relations Manager, you will build and maintain strong relationships with broker partners to drive business growth and client retention. You'll collaborate with brokers, monitor performance, conduct market research, and work with internal teams to achieve sales targets. Your expertise will help expand our broker network and strengthen our market presence.

Minimum Qualifications:
  1. Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
  2. ACII or equivalent professional qualification in insurance or risk management.
  3. Minimum of 10 years of experience in the insurance industry, with at least 3 years specializing in broker relationship management.
  4. In-depth knowledge of insurance products, services, and industry regulations.
  5. Exceptional communication, negotiation, and interpersonal skills to build and maintain strong stakeholder relationships.
Key Responsibilities:
  1. Build and maintain strong, long-term relationships with brokers to drive new business opportunities and enhance client retention.
  2. Collaborate closely with brokers to understand their needs and provide support for post-sales operational functions.
  3. Monitor receivables and assist the finance team in collecting overdue premiums from broker clients to ensure financial efficiency.
  4. Conduct comprehensive market research to identify emerging trends, opportunities, and competitive insights within the insurance industry.
  5. Work collaboratively with underwriting and claims teams to ensure seamless service delivery and timely resolution of client issues.
  6. Develop and implement strategic plans in coordination with the technical underwriting team to achieve sales targets and business objectives.
  7. Track and analyze broker performance metrics, providing regular reports and actionable insights to senior management.
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