
Hotel Operations Manager
5 days ago
Hotel General Manager Job Overview
Serve guests by providing accommodations and managing hotel reservations.
This role involves:
- Accomplishing human resource goals by determining responsibilities, communicating values, policies, and procedures, implementing recruitment programs, training, coaching, counseling, disciplinary actions, and communication strategies to improve job contributions.
- Developing organizational strategies by contributing information, analysis, and recommendations for strategic thinking and direction, establishing functional objectives in line with organizational goals.
Key Responsibilities:
- Manage daily hotel operations including staff supervision, guest services, and front desk management.
- Develop and implement sales strategies to increase revenue.
- Monitor hotel performance using metrics such as occupancy rates, customer satisfaction, and room quality.
- Analyze data to identify areas for improvement and implement changes accordingly.
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