
Senior Business Product Strategist
2 days ago
The position of Product Manager Business Mobile involves overseeing the entire lifecycle of our Mobile Voice and Data product portfolio for business customers. The primary focus is on maintaining specifications, taking into account customer concerns, business processes, organization, cost, and vendor product limitations.
Main Responsibilities:
* Analyze existing market insights and mandate new market research and competitive analysis to inform product positioning and design.
* Develop, maintain, and control detailed specifications for products and services in the domain.
* Ensure a comprehensive set of business rules, activation forms, welcome packs, price and product sheets, FAQs, etc. are available and up-to-date.
Additional Responsibilities:
* Collaborate with peers to develop bundles.
* Work with technical teams to generate design documents and processes.
* Coordinate implementation of products between network and IT, Customer Service, and suppliers to ensure timely, budget-friendly, and specification-compliant launches.
* Perform Sales and Customer Service training (train the trainer).
* Provide input for user guides, user interfaces, etc.
* Conduct UAT to ensure all requirements from the user perspective are deployed.
* Manage the go-to-market process.
* Monitor product performance in terms of uptake, usage, and customer satisfaction, and take appropriate actions to further develop products in terms of revenues and margins.
* Proactively manage product lifecycle, taking an active role in making future business plans.
* Maintain updated knowledge on competitor products and initiatives.
Requirements:
* University degree required.
* Minimum 6 years of related working experience in the Telecom Industry, with at least 3 years of experience in product development and management.
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