
Revenue Assurance Specialist
1 week ago
As a key member of our revenue management team, you will be responsible for ensuring the accuracy and integrity of all hotel revenues. This involves verifying that all financial documents are correctly posted and reported, and that internal controls are in place to prevent errors or discrepancies.
Key Responsibilities:
- Verify hotel revenues from Rooms, F&B, Spa, Laundry, Business Center, and other sources
- Prepare and distribute daily revenue reports to relevant stakeholders
- Complete a daily income audit checklist to ensure reporting consistency
- Check and verify rebates, allowances, paid outs, corrections, and transfers
- Review and reconcile voids, discounts, cancellations, and manual checks to ensure proper sequencing and approvals
Auditing and Compliance:
- Review complimentary and house-use room authorizations based on Housekeeping reports
- Verify rate variance reports and validate accuracy from reservations
- Check officers' checks and entertainment bills for proper approval and justification
- Confirm barter transactions are documented and approved
- Conduct monthly surprise cash counts at outlet cashier points
- Perform random ID checks in F&B outlets to ensure accountability
- Reconcile guest ledger accounts and assist with balance sheet reconciliations
Requirements:
- Experience in income audit, finance, or accounting, ideally in a hospitality setting
- Strong knowledge of hotel operations and revenue streams
- Excellent attention to detail and data accuracy
- High level of integrity and ability to work with confidential information
- Ability to work independently and meet strict deadlines
- Proficiency in PMS and accounting software (Opera, Sun, etc.) is a plus
Indicators of Success:
- Timely and accurate delivery of daily revenue reports
- Accurate and compliant income audit submissions
- Active support to operations in maintaining revenue integrity
This role requires a strong understanding of hotel operations and revenue streams, as well as excellent analytical and problem-solving skills. If you have a passion for numbers and a keen eye for detail, we encourage you to apply.
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