
Service Management Director
4 days ago
At Omantel, we are seeking a highly skilled Service Management Director to join our team. As a key member of our leadership team, you will be responsible for driving the delivery of high-quality services and support tailored to the specific needs and requirements of customers within the Government and Financial sectors.
The ideal candidate will have a strong background in service management, customer relationship management, and continuous improvement initiatives. They will have a proven track record of driving customer satisfaction, loyalty, and retention within the Government and Financial sectors.
The primary responsibilities of this role include:
- Developing and implementing service management strategies that align with enterprise business goals and objectives.
- Collaborating with cross-functional teams, such as sales, customer service, and product development, to ensure that service accounts receive timely and effective support.
- Monitoring and measuring service account satisfaction metrics, such as Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Lifetime Value (CLV).
We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and professional development.
-
Production Director
2 days ago
Muscat, Muscat, Oman Jobtrack Management Services Full timePRODUCTION DIRECTORA career-defining opportunity for an experienced production director to lead our woodworking operations in Oman. We offer a competitive gross salary of AED 10,000 per annum, plus annual benefits.Job Description:Lead a team of skilled engineers with a minimum of 5 years' experience in woodwork joinery manufacturing.Demonstrate in-depth...
-
Experienced Senior Sales Manager
3 weeks ago
Muscat, Muscat, Oman Elite Recruitment Service Full timeCompany: International Luxury Hotel GroupRole: Senior Sales ManagerReporting to: Sales DirectorStart date: SoonestPackage: Generous Expat Package with benefitsCompany DescriptionWe are seeking an experienced and dynamic Senior Sales Manager to join our team in the luxury hotel sector. The ideal candidate will possess a proven track record of driving sales...
-
Construction and Building Services Director
1 week ago
Muscat, Muscat, Oman Candidzone Qatar Full timeConstruction and Building Services DirectorCandidzone Qatar is seeking an experienced Construction and Building Services Director to join our team. In this role, you will be responsible for overseeing the construction and building services aspects of our projects.About UsOur company has a strong reputation for delivering high-quality construction and...
-
Customer Service Director
2 days ago
Muscat, Muscat, Oman Ahli Bank Full timeJob OverviewWe are seeking a Customer Service Director to lead our customer service team at Ahli Bank. As a key member of our retail banking team, you will be responsible for delivering exceptional customer experiences, setting high standards for customer interactions, and motivating branch staff to reach higher performance levels.Key Responsibilities:Set...
-
Director of Front Office and Concierge Services
2 weeks ago
Muscat, Muscat, Oman Marriott International Full timeMarriott International is seeking a highly skilled and experienced Director of Front Office and Concierge Services to join our team.">As a Director of Front Office and Concierge Services, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge,...
-
Customer Service Director
4 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeRequirements and QualificationsTo be successful as a Customer Service Director, you will need:Previous Experience:Previous experience in hotel front desk operations, with supervisory or leadership rolesSkills and Qualifications:Strong organizational and multitasking abilitiesExcellent communication and interpersonal skillsKnowledge of hotel reservation...
-
Patient Care Services Director
3 days ago
Muscat, Muscat, Oman Axios International Full time**About the Role:**The Patient Care Services Director will be responsible for leading and managing the Patient Care Team in implementing and managing drug access programs in the region. This role requires strong leadership and communication skills, as well as the ability to work effectively with cross-functional teams.Key Accountabilities:Lead and manage the...
-
Customer Service Director
3 days ago
Muscat, Muscat, Oman National Bank of Oman Full timeJob DescriptionOverview:The National Bank of Oman is seeking a highly skilled and experienced Customer Service Director to lead its Telebanking operations. As a key member of the bank's management team, this role will be responsible for developing and implementing strategies to improve customer satisfaction and experience.Salary:Competitive salary package...
-
Financial Director
2 weeks ago
Muscat, Muscat, Oman Omran Group OM Full timeJob Title: Financial DirectorOverviewOmran Group OM is seeking a highly skilled and experienced Financial Director to lead the Finance Department and oversee the Shared Services Division.Key ResponsibilitiesFinancial Management:Develop and manage financial strategies, budgets, and forecasts.Lead all accounting functions: A/R, A/P, GL, and reporting.Monitor...
-
Operations Director
4 days ago
Muscat, Muscat, Oman Orion Engineering Services Full timeAbout the Role:We are seeking a highly skilled Operations Director to join our team at Orion Engineering Services. As Operations Director, you will be responsible for managing and supervising the day-to-day operation of the Branch, as well as managing all important communication and coordination with the Client and relevant Omani authorities.Key...
-
Director of Hotel Management
1 day ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeDirector of Hotel Management">Mandarin Oriental seeks a seasoned Director of Hotel Management to lead its operational teams.">The ideal candidate will have extensive experience in hotel management, with a proven track record of driving business growth, improving operational efficiency, and enhancing customer satisfaction.">About Mandarin Oriental">Mandarin...
-
Administrative Services Manager
2 weeks ago
Muscat, Muscat, Oman Al Futtaim Group Full timeOperations Director - Administrative SupportWe are a leading organization operating in a shared service environment, providing HR related services to a large user base. Our team is responsible for ensuring seamless operations across various departments.The ideal candidate for this role will have a degree education and two to three years of commercial...
-
Financial Director
5 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeCompany OverviewMandarin Oriental is a renowned luxury hospitality group with an impressive portfolio of properties across the globe. Our commitment to excellence and exceptional service has earned us numerous accolades, and we continue to innovate and push boundaries in the industry.About the RoleWe are seeking a highly skilled and experienced Chief...
-
Product Development and Quality Manager
3 weeks ago
Muscat, Muscat, Oman Focus Management Consultants Limited (FMCL) Full timeProduct Manager is required by the leading IT solutions company based in Dubai to focus on product management.Responsibilities:Responsible for overall commercial success and profitability of IT Solutions products.Maintain a strong technical knowledge of IT Solutions product offerings, coordinate with R&D regarding product enhancements and modifications, and...
-
Category Management Director
4 days ago
Muscat, Muscat, Oman Landmark Group Full timeWe are looking for a Category Management Director to lead our category management efforts. This role involves building and maintaining relationships with vendors and suppliers, negotiating and finalizing contractual commercial terms, and ensuring that the entire buying strategy is as per the buying budget with appropriate phasing and coherent with size of...
-
Customer Service Representative
5 days ago
Muscat, Muscat, Oman Ace Management Concepts Full timeAce Management Concepts is looking for a Customer Service Representative to join our team. In this role, you will provide exceptional customer service and support to our clients.About the JobThis position requires a strong background in computer/IT engineering and excellent communication skills. The ideal candidate will be able to understand customer...
-
Hospitality Director
2 weeks ago
Muscat, Muscat, Oman Grand Hyatt Muscat Full timeHospitality Expertise RequiredWe're seeking an experienced Hospitality Director to join our team at Grand Hyatt Muscat. As a key member of our management team, you will be responsible for leading the lounge operations and ensuring that every guest receives exceptional service.Your expertise in luxury hospitality will enable you to effectively manage VIP and...
-
Learning and Development Director
5 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeMandarin Oriental Hotel Group is a luxury hotel chain renowned for its exceptional service and high-end amenities. As the Director of Learning & Development, you will play a pivotal role in shaping the future of our company by creating a culture of learning and growth.Job DescriptionThe Director of Learning & Development is responsible for leading the...
-
Enterprise Sales Director
2 weeks ago
Muscat, Muscat, Oman Sangfor Technologies Full timeAt Sangfor Technologies, we are seeking an experienced Enterprise Sales Director to lead our sales efforts in the Public Sector. This is a critical role that requires strong leadership and business acumen to drive revenue growth and expand our customer base.About the Role:The Enterprise Sales Director will be responsible for identifying, recruiting, and...
-
Culinary Art Director
4 days ago
Muscat, Muscat, Oman Redford Recruiters Full timeCulinary Art Director Job Description:Seeking an accomplished Culinary Art Director to lead our bakery and pastry operations in Muscat, Oman. As a seasoned professional with a keen eye for detail, you will oversee and guide our talented team to create visually stunning and delicious baked goods and desserts.Key Responsibilities:Oversee the daily operations...