Customer Value Management Specialist

2 weeks ago


Muscat, Muscat, Oman beBee Careers Full time

Role Purpose:

We are seeking a skilled professional to develop and execute customer value management campaigns, driving business growth and revenue enhancement.

Candidates will collaborate with internal stakeholders to optimize marketing strategies, monitor campaign performance, and provide actionable insights to improve outcomes.

Key Responsibilities:

  • Design and implement CVM campaigns based on business objectives.
  • Coordinate with marketing teams for customer promotions and campaigns.
  • Work with data scientists to enhance prediction models.
  • Monitor key metrics such as ARPU and OPEX performance.
  • Conduct market analysis to support customer segmentation.
  • Analyze customer behavior to identify opportunities for retention.
  • Conduct post-campaign analysis and provide improvement suggestions.
  • Identify ways to improve operational processes.
  • Engage with various departments for campaign execution.
  • Ensure alignment between CVM activities and business goals.

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