
Wellness Spa Operations Manager
1 week ago
Senior Spa Operations Manager
This Senior Spa Operations Manager position requires a high level of expertise in managing spa operations to deliver exceptional products and services while maintaining consistency with the company's vision, quality/standards, and brand identity.
Key Responsibilities:
- Lead the spa team to provide exceptional products and services within brand operating standards.
- Develop and implement procedures to achieve cohesive and productive goals for the department.
- Collaborate with the Director of Wellness to establish strategic plans and budgets for the spa.
- Review services, products, and rates to ensure they are relevant and aligned with wellness and sustainability practices.
- Oversee the management of guest history and profiles, ensuring accurate information is maintained.
- Conduct site inspections to ensure all details are in place for daily operations.
Required Qualifications:
- A minimum of a bachelor's degree in Hospitality, Wellness, or Business Management.
- More than three years of experience in a similar hotel operational role.
- Advanced technical skills, including MS Office – Word, Excel, PowerPoint, and Outlook.
- Familiarity with various hotel systems, including POS, PMS, and CRM platforms.
- An excellent command of written and spoken English.
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