Customer Service Champion: Hotel Front Office Position

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is...

Key Skills and Qualifications:Previous experience in a customer-focused industry is essential for this role.Positive attitude, good communication skills, and a commitment to delivering high-quality customer service are critical.Calm, organized, and detail-oriented individuals with the ability to multitask are ideal candidates.Proficiency in IT systems is...

Front Office Agent Job DescriptionWe are seeking a Front Office Agent to join our team. The successful candidate will be responsible for handling front office duties, providing exceptional guest service, and maintaining the highest standards of quality and sustainability.The role requires strong communication skills, attention to detail, and the ability to...

Front Office Team MemberA front office team member plays a vital role in providing exceptional guest experiences from check-in to check-out. The role involves reception services, including check-in and check-out procedures, as well as completing audits as required.Key Responsibilities:Achieve positive outcomes from guest queries in a timely and efficient...

We are seeking a detail-oriented and customer-focused Front Office Supervisor to join our team. As a Front Office Supervisor, you will play a pivotal role in ensuring a smooth and positive guest experience. The ideal candidate should have strong leadership skills, exceptional organizational abilities, and a commitment to delivering excellent customer...

Role Responsibilities:Serve on the Front Office Team, providing services that meet and exceed guest expectations.Achieve positive outcomes from guest queries in a timely and efficient manner.Maintain knowledge of hotel room categories, rates, packages, promotions, and general hotel information.Maximize room occupancy using up-selling techniques and promote...

Dining Service ProfessionalWe are looking for a talented and enthusiastic Dining Service Professional to become a part of our dynamic team. In this role, you will be responsible for providing top-notch customer service and contributing to the success of our hotel's dining operations.Your Key Responsibilities:Deliver exceptional customer service to guests,...

About the RoleWe are seeking a highly motivated individual to join our front office team as a receptionist. The successful candidate will be responsible for providing excellent customer service, responding to guest inquiries, and resolving any issues that may arise.In addition to these key responsibilities, the candidate will need to demonstrate a strong...

Job SummaryThis is an exciting opportunity for a seasoned Sales Professional to join our team. The successful candidate will have a proven track record in driving sales growth and delivering exceptional customer service.About the PositionYou will be working closely with customers to understand their needs and provide tailored solutions. Strong communication...

We are seeking a detail-oriented and customer-focused leader to ensure a smooth and positive guest experience.Key Responsibilities:Supervise Front Desk Team: Provide guidance, training, and support to front desk team membersOversee Daily Operations: Manage daily front desk operations, including check-ins, check-outs, and guest inquiriesMaintain a Welcoming...