Clinical Operations Specialist

1 day ago

Muscat, Muscat, Oman beBeeCoordination Full time

We are seeking a highly organized and proactive Clinical Operations Specialist to oversee day-to-day operations of our clinic branch. The ideal candidate will act as the main point of contact between staff and patients, ensuring smooth workflow, high-quality service delivery, and operational efficiency.

Key Responsibilities:
  • Greet and welcome patients and visitors warmly.
  • Handle patient feedback and resolve issues in a timely and professional manner
  • Schedule, confirm, and manage patient appointments.
  • Answer incoming calls and respond to inquiries professionally.
  • Handle patient check-in and check-out procedures.
  • Collect payments and issue receipts.
  • Maintain and update patient records and documentation.
  • Coordinate with doctors, nurses, and other clinic staff.
  • Ensure the reception area is tidy and presentable.
  • Prepare and submit branch reports to management.
Qualifications:
  • Must be Omani.
  • Diploma in administration or customer service is a plus.
  • Previous experience in a clinic or medical front desk.
  • Excellent communication and interpersonal skills.
  • Proficient in using computers and scheduling systems.
  • Ability to multitask and work under pressure.
  • Fluent in English & Arabic.
Benefits:
  • Opportunity to work in a dynamic team environment.
  • Chance to develop your skills and expertise in clinical operations.
  • A supportive and inclusive workplace culture.

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