Facilities Sales and Operations Manager

1 week ago


Muscat, Muscat, Oman beBee Careers Full time

Sales Manager – Corporate Facilities

We are seeking a highly skilled and motivated sales driven, business professional to join our team as a Sales Manager – Corporate Facilities.

The ideal candidate will have a proven track record of success in sales and leadership, with experience in customer account management and team management.

Key Responsibilities:Sales and Marketing
  1. New Business Development: Generate profitable new business through prospecting and enquiry handling within the local market.
  2. Service Sales: Drive and maximise service revenue through up-selling of variable services to new and existing customers.
  3. Lead Management: Prospect to generate leads through local companies, partnerships, and brokers, and effectively manage leads throughout the sales process to close of deal.
Centre Operations
  1. Centre Performance: Accountable for Centre profitability, Centre performance, and the Centre's success through effective management of resources.
  2. Revenue Growth: Drive revenue by effectively and consistently maximising all service revenue.
  3. Customer Retention: Effectively manage the renewal process working to retain every customer at a profitable margin.
  4. Centre Development: Maximize occupancy and profitability of the centre by proactively managing customers expansion requirements.
Customer Service
  1. Customer Satisfaction: With a focus on meeting Customer satisfaction and retention metrics, maintain and develop existing customer relationships.
  2. Team Enablement: Ensure the centre team is delivering exceptional customer service and customer's needs are handled effectively and efficiently.
Leadership
  1. Team Leadership: Responsible for recruiting, inducting, training, managing, motivating, leading, and developing a centre team.
  2. Performance Management: Set clear performance expectations for each team member and hold them accountable for results.
Requirements:
  1. Business Skills: Experienced in self-generation of new business leads coupled with excellent account management skills.
  2. Leadership Ability: Proven ability to manage and motivate teams to consistently deliver high performance.
  3. Customer Focus: Customer service focused at all times with the ability to remain flexible and calm in high pressure or continually changing situations.
  4. Organisational Skills: Strong organisational skills, including the ability to prioritise, multi-task, and work effectively with minimal supervision.
  5. Communication Skills: Professional communication skills with a high success rate in building and maintaining business relationships.
  6. Desirable Qualifications: Experienced in customer account management highly desirable.
  7. Additional Qualifications: Experienced in previous P&L responsibility is highly desirable.
  8. Technical Skills: Thorough knowledge of MS office; Word, Excel, PowerPoint, and Outlook.
Compensation Package:

1,500 – 1,800 OMR + monthly bonus paid quarterly.



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