Director of Employee Experience

5 days ago


Muscat, Muscat, Oman Mandarin Oriental Full time

Mandarin Oriental Hotel Group is dedicated to providing exceptional guest experiences and fostering a culture of excellence among our employees. As the Director of Learning & Development, you will be instrumental in achieving this goal by developing and implementing effective training programs and performance management strategies.

Responsibilities
  • General:
  • Foster a culture of continuous learning and improvement among employees.
  • Communicate corporate policies and standard operating procedures to all colleagues.
  • Ensure compliance with MOHG Code of Conduct and support People & Culture Strategic decisions.
  • Departmental:
  • Lead the development of training programs to address specific employee needs.
  • Manage the Performance Management process and cycle, and Succession Planning.
  • Support Quality Assurance processes within the hotel as required.


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