Call Centre Manager

About NextcareWe are a leading provider of innovative customer-centric solutions, dedicated to delivering exceptional service experiences that exceed our customers' expectations. At Nextcare, we believe in fostering a culture of inclusiveness, diversity, and respect.Job DescriptionThe Care Centre Agent role is a critical part of our customer service team,...

About Our Organization">We're a leading organization dedicated to delivering exceptional customer experiences. As a Care Centre Agent, you'll play a vital role in helping us achieve this goal.Your Key Responsibilities:">">Respond to customer inquiries about our products and services, ensuring that every interaction is positive and memorable.">Work closely...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Job Summary:The Sales Manager will play a critical role in driving revenue growth and profitability for GI International's profit centre. The successful candidate will have a proven track record of sales success, excellent leadership skills, and the ability to motivate and inspire a team.About Us:We are a well-established company with a strong reputation for...

OverviewThe main duty of a CareCentre - Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also...

Key ResponsibilitiesCustomer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services.The agent should listen actively and offer solutions based on customer needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive...

Job RequirementsQualifications:A Graduate degree in Communications/Customer Service or similar qualification is required.Experience:At least 8-10 years' experience in customer services and sales in a banking environment, with call centre management expertise for at least 4-5 years.Key Skills and Qualities:Excellent leadership and communication skills.Strong...

Job DescriptionOverview:The National Bank of Oman is seeking a highly skilled and experienced Customer Service Director to lead its Telebanking operations. As a key member of the bank's management team, this role will be responsible for developing and implementing strategies to improve customer satisfaction and experience.Salary:Competitive salary package...

Job Objective:To receive and handle user calls and inquiries related to technical services, provide first-level technical support, or escalate complex cases to the supervisor and specialized teams, ensuring business continuity and user satisfaction. Key Responsibilities:Receive technical issue reports via phone calls, emails, and live chat.Log all incidents...

About UsAt Nextcare, we pride ourselves on being a trusted and innovative provider of customer-centric solutions. Our team is dedicated to delivering exceptional service experiences that exceed our customers' expectations.Job OverviewThe Care Centre Agent role is a critical part of our customer service team, responsible for responding to telephone inquiries...

About Nextcare">At Nextcare, we strive to deliver exceptional customer service in a fast-paced and dynamic environment. Our team is dedicated to providing personalized support to our clients, addressing their inquiries and concerns with empathy and professionalism.The Role">We are seeking a highly skilled Care Centre Agent to join our team. As a key member...

Job Purpose:To develop a sustainable strategy for the long-term functioning of the Call Centre and oversee the daily running and management of the center through the effective use of resources. Set customer service targets and plan areas of improvement or development. Ensure that service levels are met, and calls are answered by staff within agreed time...

A leading office services MNC offers a unique opportunity to an exceptional sales driven, business professional for the position of Sales Manager. The post is responsible for the overall running of the company's business centre profitably, while driving sales and operations. The SM will be focused on generating new sales, whilst growing and retaining...

A leading office services MNC offers a unique opportunity to an exceptional sales driven, business professional for the position of Sales Manager. The post is responsible for the overall running of the company's business centre profitably, while driving sales and operations. The SM will be focused on generating new sales, whilst growing and retaining...

Care Centre Agent RoleThe Care Centre Agent is an integral part of our customer service team, responsible for providing exceptional service experiences that exceed our customers' expectations. This role involves responding to telephone inquiries about our products or services, following standard scripts and procedures, and ensuring all calls are answered...

A leading office services MNC offers a unique opportunity to an exceptional sales driven, business professional for the position of Sales Manager. The post is responsible for the overall running of the company's business centre profitably, while driving sales and operations. The SM will be focused on generating new sales, whilst growing and retaining...

Job OverviewBritts Imperial University College - A Hub for Higher LearningWe are seeking a dynamic and results-driven Centre In charge / Business Development Manager to lead and oversee operations at our education centre, which offers a variety of university courses. He/she will be responsible for driving student admissions, achieving revenue targets, and...

Key Tasks:Develop long term and annual Marketing Plans and budgets for the shopping centre under the direction of the Regional Marketing Manager.Monitor and control the budget expenditures on a monthly basis and ensure that all MAFI accounting procedures are strictly adhered to.Oversee and provide monthly Variance Reports to the Regional Marketing...

Customer Service RoleThis role involves responding to telephone inquiries about our products or services, following standard scripts and procedures, and ensuring all calls are answered within predetermined time scales. The successful candidate will deliver high-quality customer service, resolving issues and addressing concerns in a timely and professional...

Job Overview:We are seeking a dynamic and results-driven Centre In charge / Business Development Manager to lead and oversee operations at our education centre, which offers a variety of university courses. He/she will be responsible for driving student admissions, achieving revenue targets, and ensuring an exceptional student experience. This role requires...