Wealth Advisor

Core Responsibilities

Client Relationship & Account Management

• Act as primary point of contact for assigned wealth clients, ensuring high standards of service and responsiveness.
• Manage all account-related operations, including onboarding, KYC updates, documentation, and transactional coordination.
• Understand client profiles, preferences, and financial needs to match them with suitable existing investment desk offerings without making direct advisory calls.
• Responsibility about being up to date with the market and have experience in determining the right opportunities.

Service Coordination & Execution

• Coordinate with internal investment product specialists, legal, compliance, and operations to deliver client requests efficiently.
• Ensure smooth execution of trades, product subscriptions, redemptions, account openings, and reporting—without advisory discretion.

Client Experience & Retention

• Provide ongoing relationship management, conduct regular engagement calls/meetings to maintain client satisfaction.
• Identify opportunities for up-selling and cross-selling approved products, referring leads to licensed advisory teams.
• Support client events, portfolio review meetings (as an observer/coordinator), and ensure premium client experience.

Compliance & Risk Control

• Ensure strict adherence to non-advisory regulatory frameworks, ensuring no personal recommendation or suitability call is made.
• Maintain accurate records of interactions, ensuring compliance with KYC, AML, FATCA, CRS, and internal governance.
• Escalate client requests to appropriate licensed advisors or product teams where advisory input is required.

Academic Background & Key Skills

• Graduate with a degree in Banking, Finance or a related subject.
• CFA or CISI qualification would be an added advantage.
• Minimum of 5 years' experience
• Experience in private banking, wealth management service desk, or high-net-worth client relationship roles.
• Strong relationship management skills with ability to handle elite clientele professionally.
• Excellent coordination and process management, with sharp attention to documentation accuracy.
• Understanding of banking products, investment desk structure, and internal process flow, but operating under a non-advisory mandate.
• Strong communication, confidentiality, and client-handling etiquette.

Success Indicators

• High client satisfaction scores
• Strong client retention and engagement metrics
• Efficient coordination with internal advisory desks and product teams
• Zero compliance breaches related to advisory boundaries or documentation