Senior Service Engineer

3 days ago


Muscat, Muscat, Oman MUSCAT UNIQUE STAR Full time 60,000 - 120,000 per year
  1. Installation & Commissioning
    Install, configure, and test large format printers (e.g., UV, Eco-solvent, Sublimation, Textile, CNC, Laser, etc.).
    Conduct machine demonstrations and training sessions for customers and internal teams.
    Ensure installation is completed as per manufacturer standards.
  2. Maintenance & Repair
    Perform preventive and corrective maintenance of machines.
    Diagnose electrical, mechanical, and software-related issues.
    Replace or repair defective components, print heads, boards, and accessories.
    Maintain accurate service records and reports.
  3. Technical Support
    Provide on-site and remote technical support to customers.
    Handle customer complaints efficiently with minimal downtime.
    Coordinate with factory technical teams for escalated issues.
  4. Spare Parts & Inventory
    Identify parts requirements and coordinate with the store or supplier for timely availability.
    Maintain tools and calibration equipment in proper working condition.
  5. Training & Documentation
    Train junior engineers and technicians on machine operations and service procedures.
    Maintain service documentation, user manuals, and preventive maintenance schedules.
  6. Quality & Safety
    Follow all company safety procedures during service and installation.
    Ensure machines meet operational quality and print output standards.
Desired Candidate Profile

Diploma or Bachelor's degree in Electronics / Electrical / Mechanical / Mechatronics Engineering.(Candidates with relevant experience in the field will be given priority.)



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