Senior Service Engineer
3 days ago
- Installation & Commissioning
Install, configure, and test large format printers (e.g., UV, Eco-solvent, Sublimation, Textile, CNC, Laser, etc.).
Conduct machine demonstrations and training sessions for customers and internal teams.
Ensure installation is completed as per manufacturer standards. - Maintenance & Repair
Perform preventive and corrective maintenance of machines.
Diagnose electrical, mechanical, and software-related issues.
Replace or repair defective components, print heads, boards, and accessories.
Maintain accurate service records and reports. - Technical Support
Provide on-site and remote technical support to customers.
Handle customer complaints efficiently with minimal downtime.
Coordinate with factory technical teams for escalated issues. - Spare Parts & Inventory
Identify parts requirements and coordinate with the store or supplier for timely availability.
Maintain tools and calibration equipment in proper working condition. - Training & Documentation
Train junior engineers and technicians on machine operations and service procedures.
Maintain service documentation, user manuals, and preventive maintenance schedules. - Quality & Safety
Follow all company safety procedures during service and installation.
Ensure machines meet operational quality and print output standards.
Diploma or Bachelor's degree in Electronics / Electrical / Mechanical / Mechatronics Engineering.(Candidates with relevant experience in the field will be given priority.)
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