Information Technology Support Officer

7 days ago


Muscat, Muscat, Oman Nafith International Group Full time 4,000 - 6,000 per year

Key Responsibilities:

  • Install, configure, and maintain desktops, laptops, printers, and operating systems.
  • Maintain records of issues and solutions for documentation and reporting purposes.

· Install, maintain, and troubleshoot smart gate systems powered by Linux OS and AI surveillance cameras.

· Manage electrical systems related to IT infrastructure, ensuring reliable power supply and system performance.

· Provide first-line support for hardware and software issues, assisting employees with technical problems, both remotely and on-site.

· Troubleshoot, diagnose, and resolve issues related to network connectivity, operating systems, and enterprise applications.

Qualifications:

  • Diploma or Bachelor's degree in one of the following specializations:
  • computer science
  • Network administration
  • Cybersecurity
  • Electronic devices maintenance
  • 0–2 years of experience in IT support or help desk roles.
  • Familiarity with Windows OS, Linux OS, Microsoft Office, basic networking, and hardware troubleshooting.
  • Strong communication and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks effectively.
  • IoT and Arduino knowledge is a plus.

Additional Information:

  • Work Locations: Muscat and Nizwa
  • Number of Positions: 2


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