Information Technology Support Officer
7 days ago
Key Responsibilities:
- Install, configure, and maintain desktops, laptops, printers, and operating systems.
- Maintain records of issues and solutions for documentation and reporting purposes.
· Install, maintain, and troubleshoot smart gate systems powered by Linux OS and AI surveillance cameras.
· Manage electrical systems related to IT infrastructure, ensuring reliable power supply and system performance.
· Provide first-line support for hardware and software issues, assisting employees with technical problems, both remotely and on-site.
· Troubleshoot, diagnose, and resolve issues related to network connectivity, operating systems, and enterprise applications.
Qualifications:
- Diploma or Bachelor's degree in one of the following specializations:
- computer science
- Network administration
- Cybersecurity
- Electronic devices maintenance
- 0–2 years of experience in IT support or help desk roles.
- Familiarity with Windows OS, Linux OS, Microsoft Office, basic networking, and hardware troubleshooting.
- Strong communication and problem-solving skills.
- Ability to work under pressure and manage multiple tasks effectively.
- IoT and Arduino knowledge is a plus.
Additional Information:
- Work Locations: Muscat and Nizwa
- Number of Positions: 2
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