Regional Manager

2 weeks ago

Muscat, Muscat, Oman OurShopee Full time 40,000 - 120,000 per year

We're Hiring: Regional Operations & Fulfillment Manager – E-commerce

Role Overview:

We're on the lookout for a driven and experienced Regional Operations & Fulfillment Manager to lead and scale our day-to-day E-commerce operations across the GCC. This role is crucial to ensuring seamless warehousing, fulfillment, logistics, and customer service experiences across our key markets.

We are hiring for multiple regions: Oman, Kuwait, Qatar, and Bahrain.

If you have experience in any of these markets and thrive in fast-paced, operationally complex environments—this could be a great fit.

Key Responsibilities

Operations Management (40%)

  • Lead daily order fulfillment, logistics, inventory, purchase, and returns.

  • Supervise regional warehouse and delivery teams to ensure operational excellence.

  • Bring hands-on experience with CRM tools to streamline processes.

  • Must have at least 2 years of regional E-commerce operational experience.

  • Drive improvements in delivery timelines and process accuracy.

  • Be deeply product-savvy and capable of understanding product dynamics.

  • Advanced proficiency in Excel, PowerPoint, and CRM systems is a must.

Buying & Merchandising (30%)

  • Develop buying plans driven by market trends and sales performance across regions.

  • Minimum 2 years of buying experience required—managing product/category-wise suppliers.

  • Strong knowledge of local suppliers aligned with product categories.

  • Forecast demand and plan monthly purchase cycles.

  • Handle supplier management including credit terms, pricing, and delivery conditions.

  • Maintain optimal stock levels and drive inventory turnover.

  • Ensure strong margin structure by category.

Cross-functional Coordination (20%)

  • Collaborate with other regional counterparts and central teams.

  • Coordinate closely with buying, marketing, tech, finance, logistics, and support teams.

  • Contribute to expansion plans and work towards reducing operational costs.

  • Define KPIs and lead regular performance reviews.

Compliance & Risk (10%)

  • Ensure full compliance with legal, tax, and safety regulations in each region.

  • In-depth understanding of logistics and transportation within the region.

  • Maintain clear financial record flows.

  • Keep inventory management systems and records 100% up to date.

Interested candidates can apply by sending their resume to:

Tag someone who'd be a great fit or reach out directly if this sounds like your next move

Job Type: Full-time

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