Supervisor - Transaction Banking

Job Purpose:

To drive transaction banking business under cash management, trade finance & digital banking with product expertise in the development of up to market standard propositions for Bank Nizwa.

Main Tasks & Accountabilities:

• Asset with bank strategy with regards to products as per market standards.
• Assist in identifying transaction banking opportunities, structuring and pitching appropriate solutions, making effective pitches and delivering client mandates seamlessly.
• Assist in establishing and setting up bank's online platforms for corporate and transaction banking. Digitizing Corporate Banking in space of B2B by leveraging technology.
• Collaborating with implementation, client management and service teams to ensure consistently superior client experience.
• Participate in assigned project/initiative, conduct market research along with transaction banking team to ensure that new products and opportunities are identified to meet business opportunities in order to grow trade/cash revenues and increase digital footprint consistent with overall Wholesale Banking strategy.
• Assist with developing new products and modify existing products within budget and agreed schedules.
• To understand the needs of customers and prospects, and thereby business opportunities and threats in corporate segments.
• Co-ordinate new product launches with product Management.

Key Roles & Responsibilities

• To manage projects within the approved methodology time scale and budget, meeting standards for Audit, Control and financial reporting.
• Assist in identifying business opportunities or weakness for Corporate Trade, Cash products and Digital solutions. Keeping updated with dynamic business environment for new opportunities, to present this annually.
• To identify and translate market opportunities into enhancement of existing products, in order to generate a profitable business. Includes demonstration of business cases for products, defining features and functionality, P&L projections, and changes required to internal operations and delivery.
• Assist in establishing and implementing competitive pricing policies and tariff structure to maximize product profitability and shareholder value.
• Monitor overall service standards, maintain good relationship to ensure that quality of service to customers remains superior to competition.
• Assist in planning new product launches, as required, with Business Development, to ensure that new products meet planned revenue and volume targets and / or develop strategies / tactics to gain market share and grow liabilities (CASA Balances/ low-cost liabilities) through new products and existing services.
• To monitor competitor banks in markets of responsibility. Keep up to date of their new product offerings / service developments, assess the threat to our business and plan remedial action to maintain a competitive edge.
• To maintain high level of customer contact through, customer workshops, focus groups, client calls, and product and concept research to ensure feedback is gained on product offerings, and modifications made as appropriate.
• To provide training and ongoing support to business.
• To provide technical assistance to facilitate the closure of large / complex deals.
• Co-ordinate with Marketing and local business areas for the commercial launch of new products, or re-launch of existing products.
• Monitor against budgeted revenue forecasts, highlight underperforming products /areas and advise with a plan.
• Maintain the product programs database as per zero tolerance guidelines.
• Support bank's product initiatives and campaigns

Qualification:

• Minimum Bachelor's degree in a related discipline.

Work Experience:

• Minimum of 5` years of banking experience with accredited certifications and experience in corporate banking and transaction banking

Knowledge & Skills:

• Knowledge of the trade products, cash management services and digital channels available globally and locally, their features, applications and potential improvements.
• In depth knowledge of the markets: their features, customers and competitors.
• Competency at managing a highly varied customer and product base across diverse markets.
• Knowledge of the Banks' back-office systems. Managing systems/development resources.
• Cultural awareness.
• Ability to communicate at all levels of the organization both internally and externally.
• Ability to keep updated of changes in the markets, customer requirements, competitors' responses and the Bank's abilities and to use this information to identify new business.
• Ability to work on multiple transactions simultaneously.
• Ability to work in a multi-cultural environment.
• Ability to conduct negotiations.
• Ability to work under pressure.
• Strong knowledge of corporate banking and transaction banking products.
• An understanding of the Banking environment would also be hugely beneficial to this role.