Sales/Service Engineer

4 days ago

Muscat, Muscat, Oman Muna Noor Full time 60,000 - 120,000 per year

Position Summary:

The Sales/Service Engineer will be responsible for providing expert instrumentation engineering support while actively driving business growth through sales initiatives and tender participation. This dual-role position requires technical proficiency in instrumentation systems, strong client engagement skills, and the ability to manage the end-to-end tender process, from opportunity identification to submission.

Key Responsibilities:

A. Technical & Engineering Duties

  • Design, configure, and implement instrumentation and control systems for industrial applications.
  • Perform installation, calibration, troubleshooting, and maintenance of instrumentation equipment.
  • Provide technical support to internal teams and clients during project execution and after-sales phases.
  • Prepare technical documentation, specifications, and reports for projects and proposals.
  • Ensure compliance with engineering standards, safety protocols, and regulatory requirements.

B. Sales & Business Development Duties

  • Actively seek and identify new sales opportunities through market research, client visits, and networking.
  • Maintain and develop relationships with existing clients to identify further sales opportunities and cross-selling possibilities.
  • Prepare and deliver technical and commercial proposals, including quotations and bids.
  • Conduct client presentations and demonstrations to explain technical solutions and value propositions.
  • Negotiate contracts, terms, and pricing with clients in coordination with the management team.
  • Achieve sales targets set by the company and provide regular sales performance reports.

C. Tender & Bidding Duties

  • Monitor public and private tender portals to identify relevant opportunities.
  • Review tender documents, technical specifications, and commercial requirements in detail.
  • Coordinate with technical, procurement, and finance teams to prepare competitive and compliant tender submissions.
  • Prepare all technical and financial documentation required for tendering.
  • Ensure timely submission of tenders and proposals in accordance with client deadlines.
  • Follow up with clients post-submission to track tender status and provide additional clarifications when required.
  • Maintain a database of past tenders, win/loss records, and lessons learned for process improvement.

Skills & Competencies:

  • Technical Expertise: Proficient in instrumentation systems, calibration, and industrial applications.
  • Tender Management: Skilled in reviewing tender requirements and preparing winning submissions.
  • Sales Acumen: Ability to identify prospects, develop relationships, and close deals.
  • Client-Focused: Committed to understanding and meeting client needs.
  • Organization & Time Management: Capable of handling multiple priorities under tight deadlines.

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