Call Center Agent

3 weeks ago


Muscat, Muscat, Oman Naser Full time

Naser is the fastest Roadside Assistance service provider in Oman, specifically in Muscat. With a promise to reach customers within 30 minutes, Naser offers quick and dependable roadside support for any car trouble, including towing, jump starts, flat tire assistance, and lock-out services.

Role Description

This is a full-time on-site role for a Call Center Agent at Naser in Masqaţ, Oman. The Call Center Agent will be responsible for handling customer inquiries, providing support, and ensuring high levels of customer satisfaction on a day-to-day basis.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Interpersonal Skills
  • Computer Literacy
  • Experience in a call center or customer service role
  • Ability to work well under pressure
  • Knowledge of the automotive industry is a plus
  • High school diploma or equivalent
  • Arabic Language is a Must
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