Special Project Specialist

3 weeks ago


Muscat, Muscat, Oman Vodafone Oman Full time

Join to apply for the Special Project Specialist role at Vodafone Oman

Join to apply for the Special Project Specialist role at Vodafone Oman

Vodafone is Oman's latest Network Operator. The presence of Vodafone in Oman will contribute to the development of all sectors, including the economic and educational sectors, and in line with Oman Vision 2040.

Our purpose is to 'Connect for a Better Future 'which underpins everything we do. Our solutions will positively impact society as we connect everyone in Oman for a better future. What we offer are market-leading customer experiences and innovative digital services.

We are looking for energetic self-starters to work in this 100% Omani owned, positive collaborative start-up environment, where key talents will create Oman's happiest workplace. We are looking for individuals with an entrepreneurial mindset who get excited by challenges and constant change and truly want to positively impact the lives of our customers and the people of Oman.

As part of our Special Project team, we are looking for Special Projects Sr Specialist. This role will require you to support the security entity.

Key accountabilities and decision ownership:

  • Wireless Technologies: Basic understanding of GSM, LTE, and 5G to support network performance.
  • Mobile Core Network: Familiar with core network elements (MSCs, HLRs, VLRs, EPC) to assist in voice, data, and messaging services.
  • Fiber Optic Network: Support in fiber optic network design, deployment, and equipment installation.
  • Service Provisioning & Support: Assist with service activation, upgrades, and troubleshooting to ensure connectivity
  • IP Network Configuration: Help with configuring routers, switches, and firewalls for IP-based networks
  • Regulatory Support: Assist in liaising with government entities for network change approvals.
  • Collaboration: Work with business units and provide support on network tasks.
  • Time Management: Handle deliverables and manage tasks under pressure.
  • Communication: Develop skills to communicate with technology and business teams.
  • Team Support: Assist engineering teams in planning releases and prioritizing tasks.

Core competencies, knowledge and experience:

  • Attention to Detail: Shows strong attention to detail and willingness to learn from senior team members.
  • Work Under Pressure: Able to meet deadlines in fast-paced environments with guidance
  • Team Collaboration: Works effectively both independently and within teams, contributing to group efforts.
  • Communication Skills: Builds strong relationships and communicates clearly with colleagues and customers.
  • Professional Networking: Actively developing a professional network within the organization
  • Analytical Skills: Strong ability to analyze problems and support solutions with oversight.
  • Customer Support: Assists in delivering successful product experiences with guidance from senior specialists.
  • Technical Growth: Demonstrates growing technical skills and builds respect with engineering teams through consistent work.

Key Job indicators:

  • Reporting & Documentation: Assist in creating and maintaining operational reports for Key Performance Indicators (KPIs) and monthly metrics with guidance.
  • 24/7 Support: Support authorities during emergencies, ensuring quick response with supervision.
  • Technical Assistance: Provide basic technical advice to the authority sector, learning from senior colleagues.
  • Investigation Support: Assist in investigations required by authorities, under supervision.
  • Confidentiality Awareness: Support maintaining confidentiality and help identify any breaches, learning best practices.

Must have technical / professional qualifications:

  • Bachelor's degree in engineering, Information Technology or related subject.
  • At least 3 years relevant experience in similar role.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionProject Management
  • IndustriesTelecommunications

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