Housekeeping Attendant

2 weeks ago

Muscat, Muscat, Oman IHG Hotels & Resorts Full time

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat's most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we're preparing to open our doors soon — and we're looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel's culture and guest experience from day one. Whether you're looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

The Housekeeping Attendant is responsible for maintaining the cleanliness and appearance of guest rooms, corridors, and assigned public areas to ensure a high standard of hygiene and guest satisfaction. This role plays a key part in delivering a comfortable and welcoming environment for guests.

YOUR DAY-TO-DAY:

  • Clean, tidy, and prepare guest rooms daily, including making beds, dusting, vacuuming, mopping, and replenishing amenities.
  • Clean bathrooms thoroughly, including sanitizing toilets, sinks, showers, mirrors, and floors.
  • Ensure all guest supplies are replenished and room setups meet brand or hotel standards.
  • Respond promptly to guest requests and follow up to ensure satisfaction.
  • Handle guest belongings with care and report any lost & found items to the supervisor.
  • Notify maintenance of any room or equipment issues (e.g., plumbing, lighting, air conditioning).
  • Maintain cleaning equipment and tools in good working condition.
  • Follow safety, sanitation, and hygiene policies at all times.
  • Assist in cleaning public areas or special assignments as directed by supervisors.
  • Report any suspicious behaviour or items immediately as per security protocols.

WHAT WE NEED FROM YOU:
  • High school diploma or equivalent preferred.
  • Prior housekeeping or cleaning experience is an asset (training can be provided).
  • Ability to work efficiently, independently, and as part of a team.
  • Attention to detail and a high standard of cleanliness.
  • Physical stamina and ability to perform manual tasks (bending, lifting, standing for long periods).
  • Flexibility to work shifts, weekends, and holidays based on hotel occupancy.
  • Basic English communication skills (verbal and/or written).

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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